An exciting new opportunity has arisen working as a Customer Service Supervisor a national company who are experiencing a period of growth. JOB TITLE: Customer Service Supervisor (Office Based) LOCATION: Exeter HOURS: Monday to Friday 8.30 am-4.30pm with an occcasional Sunday SALARY: £28,000-£30,000 BENEFITS: 22 days plus Bank Holidays increasing each year, free parking, profitability and sales bonus THE ROLE: We are currently recruiting for the Exeter site of this national company. You will be joining a team who all support each other and laugh every day. This is a new role and an exciting opportunity to be integral part of the customer service team and fully support and coach a small team of 4 dedicated Customer Service Administrators. You will provide an office based link between customer and company in order to satisfy queries, record & resolve problems and ensure a high standard of customer care in accordance with our customer commitment. Daily duties will include: · To oversee a team of four Customer Service Administrators · Coach and mentor the team and identify any training needs · To process all documentation correctly and maintain files and records according to procedures · To expand business/obtain appointments form customer base · To action messages received · To forward queries and keep managers, supervisors, colleagues informed as necessary ...