Overview
Join to apply for the Service Centre Manager (General/Depot Manager) role at CitySprint.
Location: Reading | Type: Permanent | Salary: £36,000 - £53,032 (Dependent on experience) | Hours: 40 Hours
Benefits
* An impressive holiday allowance that rises in line with your years of service.
* Additional day off for your birthday so you can celebrate in style.
* Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
* Enhanced Maternity and Paternity leave to spend crucial moments with your new-born baby.
* Complimentary day of annual leave for family moments – graduation, first day of school, etc.
* Wellbeing support with access to a health and wellness program.
* Medicash Perks at Work for discounts and rewards.
* Ride to work scheme to stay fit while saving money.
Responsibilities
* Manage and exceed all financial targets set (revenue, profit, EBITDA) through continuous budget review and monitoring.
* Review and manage operational stats to identify potential efficiencies and improved productivity.
* Collaborate with Regional Managers and internal partners to manage new business opportunities through sector development or acquisition opportunities.
* Identify and collaborate with stakeholders to deliver cross-functional optimisation.
* Proactively manage, support and mentor peers to develop a strong, passionate and successful team through performance management and proactive communication.
* Review and manage operational requirements during peak periods to minimise disruption.
* Manage teams Attendance/Performance and Conduct in line with policies and processes and implement action when required.
* Manage recruitment to deliver a team inspired to deliver.
Qualifications / Ideal candidate
* Proven ability to create, analyse and disseminate clear operational reports and work toward achieving and exceeding operational targets.
* Problem-solving mindset; remains objective and troubleshoots issues.
* Ability to reprioritise tasks/workload in a busy, time-sensitive environment.
* Proven success in managing and exceeding budget targets.
* Experience in successful team management through mentoring and development.
* Working knowledge of in-house systems (e.g., CityTrak and X-Despatch 3, Salesforce).
* Working knowledge of Microsoft Office suite.
Recruitment & Compliance
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
Additional notes
If this Service Centre Manager role sounds like you, we really want to hear from you!
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