Overview
BT Group, Plusnet, Sheffield, United Kingdom. Role: Apprentice Customer Service Advisor. Location: Plusnet Sheffield. Employment type: Full-time, Permanent. Salary: £21,620 per year. Start date: 27 October 2025.
The Role
Join our multi award-winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnet every time they talk to us. You can come from any background and all you need is energy, talent and ambition to launch an amazing career at Plusnet. You’ll learn loads, earn fast, receive training towards an NVQ and enjoy the extras you’d expect from Britain’s most personal broadband company. We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. Your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
What We’re Looking For
We believe in a completely personal environment, where you’re treated how you want to be treated. We’re committed to building a community where everyone belongs. We recognise and celebrate differences and embrace diversity at all levels. Everyone is welcome at Plusnet.
What’s In It For You
* A great starting salary of £21,620 plus incentives throughout the year
* Huge discounts of Plusnet, EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
* Support in carving your own career path with development opportunities
* Season Ticket Travel Loan to help with travel costs
* Volunteering days to give back to your local community
* Optional Private Healthcare and Dental
* Small perks like free tea and coffee, and a concierge
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to start the conversation!
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Telecommunications
#J-18808-Ljbffr