Overview
FTTP Area Manager - Service Delivery
We are actively seeking an FTTP Area Manager in the Service Delivery department. The position is field based, covering the Mid Wales & Shropshire areas (Telford, Wolverhampton, Birmingham).
Salary: £37,000
Working Hours: 37.5 hours per week between 8:00am – 8:00pm (Monday to Friday)
Company Vehicle provided (van)
Your Role
As the FTTP Area Manager, you will be responsible for a team of engineers, providing leadership, support, direction, and feedback for their roles. You will manage the local area to ensure Service Delivery targets are achieved.
Responsibilities
* Manage the team within budget constraints and seek opportunities to reduce cost and maximise bottom line revenue growth.
* Ensure all team members are skilled, kitted and accredited to the standards expected by the client.
* Manage the performance and the continuous improvement of team members through development, recognition, effective communications, field visits and FPQ checks.
* Ensure each team member is aware of the team and their individual targets and is committed to achieving them.
Technical Expertise & Service Delivery
* Identify opportunities for multi-skilling and cross-project working to deliver a more efficient field structure across MJ Quinn.
* Seek opportunities to reduce cost and maximise bottom line revenue growth.
* Ensure safety and quality checks are carried out in accordance with MJ Quinn policy.
Experience
* Managerial experience in a similar role (Telecommunications industry essential)
* FTTP background
* Hold a full UK driving licence (no more than 6 points)
* Computer literate
* Ability to communicate effectively with clients
* Willing to undertake relevant training and development
Desirables
* Managerial/supervisor experience
* Knowledge of the BT network
* Understanding of the Fibre network
* Full UK driver’s licence
Benefits
* Competitive salary
* Medicash Scheme
* Pension Scheme
* Gym & Retail Discounts
* X2 Life Assurance
* Company pension
* Cycle to work scheme
Diversity Statement
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.
Should you feel you have similar experience and you’re looking for a new challenge, we would love to hear from you!
Job Types: Full-time, Permanent
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