Job description
Payroll Administrator
Newcastle
Hybrid - Minimum 2 days in the office
Permanent
Full Time
REQ: 002997
XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.
Our Payroll Administration business continues to grow and we are now looking for a Payroll Administrator to join our Newcastle vibrant office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in office administration, data entry or a junior payroll administrator who is looking to embark on a new challenge.
A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.
Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are.
The Team
Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
The Role
As a Payroll Administrator with XPS you will:
1. Take responsibility for the data entry tasks and activities which are allocated whilst working effectively in a team.
2. Gather data and information from a variety of sources and carry out a range of data entry and basic analysis activities,
3. Carry out standard and non-standard payroll tasks and activities autonomously in a timely manner.
4. Communicate clearly with Pension Administration team members, including routine interactions regarding payroll and pensioner queries.
5. Provide support for senior colleagues regarding ongoing payroll projects and specific business development activities.
6. Support the team with new staff members and provide training to less experienced team members, checking and validating their work to ensure accuracy.
7. Identify errors and to escalate issues where appropriate
8. Be proactive and take on personal responsibility and ownership for completion of task.
9. Be a team player, a role model for all colleagues and own.
Your profile
Essential Criteria
10. Minimum Grade C/ Level 4 in GCSE Maths and English.
11. Previous payroll experience would be highly desirable.
12. Data input experience within an office environment.
13. Experience of dealing with high volumes of work.
14. A high level of attention to detail and accuracy.
15. Ability to manage workload effectively and independently.
16. Confident on the telephone.
17. Excellent customer service.
18. Must have a clean CCJ record due to the sensitivies of data.
What we offer:
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We offer an attractive reward package, typical benefits can include:
19. Competitive salary
20. Participation in annual discretionary Bonus Scheme
21. 25 days holiday plus flexibility to buy or sell holiday
22. Flexible Bank holidays
23. Pension scheme, matching contribution structure
24. Healthcare cash plan
25. Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
26. Life Assurance cover, four times basic salary
27. XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
28. Employee Assistance Programme for you and your household
29. Access to a digital GP service
30. Paid volunteering day when participating in Company organised events
31. Staff referral scheme when you introduce a friend to XPS
What next:
If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.
Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.
If you do not feel ready to apply or still have questions, please email us by clicking
The successful candidate will need to demonstrate the following requirements:
32. Right to Work confirmation
33. DBS Disclosure check
34. Employment or educational references covering five years
35. Satisfactory credit check
We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.
XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.