Job overview
These are challenging, yet exciting, times for our hospitals as we move forward into the new collaborative NHS world in which our roles and relationships will take greater prominence as the entire NHS recovers from the ongoing effects of the Covid-19 pandemic. What won’t change, however, is our vision to always provide excellent care with compassion to our communities. Our ambition, success, identity and values remain so important in recruiting and retaining the best staff as well as developing and delivering excellent services.
We are looking for a proactive and motivated individual who enjoys working in a challenging and busy environment to support the Emergency Department at Royal Preston Hospital and Chorley District Hospital as a Medical Staffing Rota Coordinator on a full-time permanent contract. You will be based at Royal Preston Hospital but expected to travel to Chorley and South Ribble District General Hospital. You will be part of the Emergency Department team within the Division of Medicine, supporting our ED medical staff.
Main duties of the job
You will support the delivery of rotas and staffing to an agreed level, providing accurate timetables and on-call rotas for senior and junior ED medical staff. You will be responsible for accurately recording and acting upon planned and unplanned absences, such as leave or sickness and updating HealthRoster for the Emergency Department. You will also be required to have responsibilities within the team for allocation of and management through Envoy of Additional Capacity sessions when required. You will be required to communicate with a wide range of disciplines and possess an aptitude for negotiation and persuasion.
The Emergency Departments take pride in caring for our staff as well as our patients. We recognise that working in a busy environment requires help with a healthy work-life balance; we also believe in ensuring that our staff get the chance to reach their full potential when working with us, which is why we open lots of doors for career progression once you join our team. With us, the sky truly is the limit!
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and give specialist care to 1.5 million people across Lancashire and Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.
You will have access to varied development opportunities, learn new skills, meet great people and do things you would never have done.
You will make an impact, be challenged to think differently, be bold and help innovate to keep improving our services. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for further information on the responsibilities of this role.
1. Record and monitor, electronically and manually, all ED medical staff leave such as annual leave, study leave, professional leave, sick leave in accordance Trust policies and procedures
2. Identify locum requirements in relation to leave applications, absences and vacancies and liaise closely with Staffing Department/external locum agency to procure agency. Arrange short notice internal cover for unforeseen absences.
3. Provide effective drop-in medical manpower information
service for the department.
4. Produce and distribute rotas for all grades of ED medical staff.
5. Maintain effective communication channels across sites, linking in with key departments.
6. Provide assistance with the local induction of newly appointed ED medical/agency staff.
7. Process extra duty claims for the ED medical staff.
8. Record and report on locum expenditure to the Management Team on a regular basis.
Person specification
Qualifications & Education
Essential criteria
9. GCSE Maths and English or equivalent
10. ECDL or equivalent IT Literacy
Knowledge and Experience
Essential criteria
11. Administration experience
Desirable criteria
12. Knowledge of working with Doctors Rotas
13. Experience of working with rota’s
Skills and Abilities
Essential criteria
14. Ability to work on own initiative, organise own and contribute to team workload
15. Ability to work to tight and often changing timescales
16. Ability to multitask
17. Ability to prioritise workload
18. Effective communication skills (both verbal and written)
19. Ability to work with staff at all levels
20. Can maintain high standard of attention to detail despite pressurised work environment.
21. Well organised and methodical
Desirable criteria
22. EWTD Knowledge
Values & Behaviours
Essential criteria
23. Flexible approach dependent on the needs of the service
24. Requirement of being able to respond effectively to queries and complaints from service users
25. Seeks out and takes opportunities for improving the service offered
26. Supports learning and development of others.
27. Excellent team working