Retail Supervisor - Glasgow
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our Glasgow store team. This is a part-time, permanent position, contracted for 30 hours per week.
Salary: Up to £13.41 per hour + non-contractual sales commission.
Role Overview: As a Retail Supervisor, you will support the store management team and ensure an exceptional shopping experience for customers. You will have opportunities for growth and development within your retail career.
Ideal Candidate: Energetic, driven, passionate about retail, with a positive attitude towards customer service, team leadership, and working in a fast-paced environment. Previous retail and supervisory experience is preferred.
Key Responsibilities:
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist in achieving store sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well merchandised and displays are inviting.
8. Process stock deliveries and transfers.
9. Handle customer queries and complaints.
Personal Characteristics:
* Ability to follow management instructions and perform additional tasks.
* Experience in supervision, cashing up, and banking.
* Self-motivated with a positive attitude.
* Strong leadership, motivation, coaching, and communication skills.
* Customer-focused and target-driven.
* Methodical with attention to detail, especially in stock management.
* Flexible to work any day from Monday to Sunday.
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