Lettings Assistant – Student Accommodation - York - YO31
Temporary £13.50ph – immediate start
Leading student accommodation requires a friendly, proactive and highly organised Sales & Lettings Assistant to join the team and support the lettings journey to ensure the property is fully occupied.
If you love working with people, enjoy a fast-paced environment and take pride in delivering outstanding service, we'd love to hear from you.
Duties
* Support sales activity to maximise occupancy across all accommodation
* Assist with marketing, digital channels and promotions to ensure high visibility.
* Oversee smooth move-in and move-out processes, including inventories, safety checks and deposit handling.
* Manage property listings and work with the Marketing Team to ensure accurate, high-quality presentation.
* Handle enquiries, issues and complaints with empathy and efficiency
* Carry out periodic property inspections, identify maintenance needs and escalate repairs promptly.
* Support students with day-to-day needs including bookings, payments and access to facilities.
* Respond to incidents such as maintenance issues, outages or fire alarm evacuations, escalating when needed.
* Maintain accurate records across all systems and ensure all resident information is kept up to date.
The ideal candidate:
* Comfortable handling sales, payments and administrative processes.
* Property or student accommodation experience would be a bonus but not essential
* A genuinely friendly, personable nature and a passion for working with people.
* Excellent communication skills and the confidence to build rapport with a wide range of individuals.
* Resilience, adaptability and the ability to stay calm under pressure.
* Competency with MS Office and confidence learning new systems.
Apply not for immediate consideration!
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