Maintenance Team Manager – Fleet – (€68,000)
Purpose of the Role
The Maintenance Team Manager – Fleet is a managerial position within the Fleet Maintenance Department. He/she is accountable for delivering daily LRV (Light Rail Vehicle) maintenance activities. He/she leads a team of technicians on shift, ensuring optimal workshop performance while adhering to schedules, quality standards, and safety requirements to maintain fleet availability.
Key Responsibilities
Team Management
* Organise shifts with available technicians to deliver the plan prepared by the Daily Planner.
* Monitor team activities, providing clear short-term production objectives to each technician.
* Adjust workloads according to headcount and resource availability.
* Participate in depot meetings alongside other Maintenance Team Managers, the Daily Planner, Fleet Coordinator, and Head of Fleet to review KPIs, staffing, training, budgets, and company updates.
* Lead start-of-shift, mid-shift, and end-of-shift briefs following Depot Manager guidelines.
* Host regular team meetings (monthly or bi-monthly) to discuss KPIs, training, staffing, and company updates.
* Deliver clear and comprehensive handovers using company tools.
* Ensure timely communication of policies, procedures, safety updates, HR regulations, and required documentation.
* Enforce safety compliance within the workshop (PPE, LOTO, workwear, etc.).
* Collaborate with the Depot Manager to manage annual leave and absence tracking using HR systems
* Address absenteeism and performance issues in line with HR protocols.
* Support other business areas when necessary.
* Contribute to staff development, including technical and personal growth; oversee annual performance reviews.
* Audit all paperwork and work orders for quality and completeness.
* Participate in recruitment and onboarding, including probation period follow-ups.
Workshop Layout and Tools
* Prepare tram allocations across Workshop and Stabling Lanes based on daily activities to optimise efficiency.
* Liaise with the Control Room for tram movements and resource allocation.
* Coordinate with Infrastructure for planned and responsive works.
* Conduct routine shift checks to ensure a safe, organised, and well-equipped workshop.
* Assist in asset calibration control.
* Submit purchase requests for tooling, PPE, and workwear within budget and company procedures.
* Propose and support Lean projects to improve workshop layout and efficiency.
* Collaborate with the Project Manager overseeing workshop improvement initiatives.
Tram Maintenance
* Monitor and track daily tram maintenance.
* Ensure routine exams, modifications, reliability upgrades, and overhaul programs are completed in accordance with procedures and deadlines.
* Organise the Daily Service Sheet using company IT systems, based on kilometres travelled, maintenance schedules, and tram availability.
* Respond to Control Room queries regarding availability and initial troubleshooting.
* Keep the Control Room updated to support consistent Luas service delivery.
* Review and prioritise reported defects (P1 to P4).
* Determine tram serviceability and authorise returns to service when appropriate.
* Open and close corrective and preventive work orders with complete documentation.
* Coordinate external contractors involved in fleet maintenance.
* Respond to and manage tram-related incidents and accidents.
* Recommend fleet improvements to the Depot Manager for potential engineering study.
Parts and Supplier Management
* Maintain accurate serial number histories and component records.
* Collect parts from stores when unavailable or understaffed.
* Provide cost/repair/subcontracting feedback to aid Depot Manager decision-making.
* Process parts through the repair loop, completing necessary forms.
* Oversee supplier visits for on-site tram or part servicing.
Maintenance Management and Technical Expertise
* Drive continuous operational and technical improvements.
* Provide documentation and guidance to technicians for preventive tasks and troubleshooting.
* Coordinate with the Fleet Coordinator to obtain required documentation.
* Follow depot processes and work with the Process Manager to optimise procedures and review the liability matrix.
* Provide technical leadership and assist with hands-on maintenance when needed.
* Conduct online interventions to ensure team safety.
* Analyse KPIs and take action to improve team performance.
* Conduct audits as required by the O&M contract, internal standards, or safety regulations.
* Liaise with engineering, safety, procurement, and stores teams as required.
Additional Responsibilities
* Provide remote depot management support when no local manager is available.
* Maintain strong coordination with operations, particularly Control Room personnel.
Note: This list is not exhaustive and may evolve based on operational needs.
Working Conditions
* Hours: 39 hours/week on a rotating shift (days/nights), including weekends.
* On-Call: One week per month, as scheduled with other Maintenance Team Managers and the Depot Manager.
* Location: Primary assignment at one of three depots. Occasional travel to the other two depots may be required.
* Strong leadership and interpersonal skills; able to engage across all levels of the organisation.
* Proven ability to drive maintenance performance and continuous improvement.
* Analytical mindset: interpret data and take informed actions to enhance service delivery.
* Effective communication and relationship-building skills with staff, customers, and stakeholders.
Experience & Qualifications
* Technical or Business qualification required.
* Minimum 5 years’ experience in a technical environment.
* Supervisory/management experience is highly desirable.
* Solid understanding of Irish Health & Safety and Environmental legislation.
* Experience with tram or rolling stock systems is an advantage.
* Proficient in IT systems, including CMMS and MS Office.
* Experience working in a shift-based maintenance or manufacturing environment.
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