The David Ross Education Trust’s mission is to give every child attending one of our schools a world-class education. We broaden the horizons of young people by inspiring students to become their confident, academic best via an education that creates academically gifted, confident, well-rounded young people in the classroom, in the workplace and in their […]
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The David Ross Education Trust’s mission is to give every child attending one of our schools a world-class education.
We broaden the horizons of young people by inspiring students to become their confident, academic best via an education that creates academically gifted, confident, well-rounded young people in the classroom, in the workplace and in their communities.
We are driven to provide our young people with access to a world-class education and enrichment experiences. Our students benefit from a wealth of opportunities to develop, learn and lead.From the classroom to cultural visits, sports, music and arts and engaging with our local communities, the rich and varied experiences we create help fuel ambition and unlock potential. The education and experiences we offer equips our young people with the leadership skills, team spirit, resilience and confidence to become outstanding citizens. They are looking for an IT Apprentice to join the team!
A Typical Day in the Job:
· Carries out routine IT support tasks as set out in the maintenance plan by line manager.
· Checks the service desk for tickets assigned by the system, and actively picks up others when able.
· Supports the resolution of IT support issues from the service desk, ensuring the users are able to return to normal operation as rapidly as possible.
· Assists in carrying out planned changes to the academy system as required.
· Carries out any scheduled works (such as patches) as directed.
· Carries out any routine checks and maintenance tasks on the system as directed.
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:
* £14,566.15per annum
* Monday – Friday 9am-5pm
* 31 days annual leave per year including bank holidays
* Regional networks of Trust colleagues and access to key leaders in Education
* Commitment to employee Health and Wellbeing including dedicated Employee Assistance Programme
* Awards and Recognition Scheme
* Cycle to Work Scheme
Desired Qualities, Skills and Knowledge:
* An interest in IT infrastructure and customer service
* Willingness to learn and develop
* Approachable and patient
* Strong team player
* Grade 4/C in Maths and 5/C English GCSE
Your Training with Baltic:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship
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