Description
As Traffic Management CAD (Computer-aided design) Administrator, you will provide support to the CAD manager and pod leaders as part of the CAD Team. You would be responsible for ensuring requests are allocated and booked through our management system in a timely manner. Liaise with internal and external clients & suppliers and assist with billing of returned CAD drawings
Key Responsibilities
* Ensure that all the client and operational requirements are met in a professional and efficient manner
* Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all agreed SLA measures & issues are recorded &escalated
* Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
* Ensure the co-ordination and distribution of the requests to the relevant pods and assignment of relevant SLA target.
* Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
Experience and Qualifications
* Experience in an administrator / planning role
* Ability to prioritise workload, multi-task and work under tight time pressures
* Excellent communication and IT skills
* High attention to detail
* Logical mind
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Go Traffic Management is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Go Traffic Management
Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers.
At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders.
Be: SAFE - Go Traffic Management
Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.