Grade C - £35,412 - £44,075
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Are you passionate about ensuring Housing Allocation Policies are delivered fairly, transparently, and consistently? Do you thrive in a dynamic environment where your expertise can shape policies, strengthen processes, and improve housing outcomes for citizens?
Birmingham City Council,
Audit and Policy Lead
Permanent
Grade C - £35,412 - £44,075
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Are you passionate about ensuring Housing Allocation Policies are delivered fairly, transparently, and consistently? Do you thrive in a dynamic environment where your expertise can shape policies, strengthen processes, and improve housing outcomes for citizens?
If you’re driven by fairness, transparency, and high‑quality public service, this is an opportunity to make a meaningful and lasting impact. We are seeking an Audit and Policy Lead to join our Housing Solutions and Support Service; a role at the heart of how we design, deliver, and enhance our Housing Allocations service.
In this role, you will deliver a responsive, customer‑focused service while ensuring compliance with the BCC Housing Allocations Scheme, relevant legislation, and best practice. You will work within a small, dedicated team committed to supporting officers, partners, and customers, contributing to a fair, transparent, and high‑performing service.
This is an excellent opportunity for someone who wants to shape policy, improve operational practice, support system enhancements, and make a real difference to the lives of Birmingham’s residents.
What You’ll Be Doing
* Providing expert advice on the Housing Allocation Scheme.
* Conducting thorough investigations to ensure fair, consistent, and compliant service delivery.
* Maintaining and developing the service’s resource library, including policies, workflows, and templates.
* Supporting policy research, review, and development, and contributing to training design and delivery.
* Producing accurate performance reports and analysing complex data to inform decision‑making.
* Delivering training on IT systems, policies, and procedures to staff, partners, and stakeholders.
* Working collaboratively across teams and with external partners to enhance customer journeys and improve service performance.
What We’re Looking For
You will bring:
* Experience in housing services, ideally within allocations or related areas.
* Strong knowledge of housing legislation, including Part 6 of the Housing Act 1996, statutory guidance, and local policies.
* Excellent analytical skills, with the ability to interpret complex data, legislation, and evidence to produce clear, actionable insights.
* Confidence using digital systems, including housing management systems and Microsoft Office.
* Strong communication skills, with the ability to build relationships, deliver training, and influence positive change.
* Organisation, initiative, and the ability to manage competing priorities in a fast‑paced environment.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact the Resourcing Team resourcing@birmingham.gov.uk
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. #J-18808-Ljbffr