Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. We are seeking a highly motivated and enthusiastic leader to serve as Store Manager, responsible for delivering results, achieving targets, and creating an inclusive, customer‑centric retail culture.
Key Responsibilities
* Motivate and engage the team to embody brand values and promote an inclusive, positive working atmosphere.
* Own sales and profit results, drive cost management of all P&L items including payroll, sales & KPIs.
* Deliver outstanding customer service and communicate efficiently on‑floor and behind‑scenes.
* Develop and maintain relationships with customers and community partners.
* Foster a supportive, productive, inclusive environment that promotes teamwork and accountability.
* Ensure policies, operational standards and procedures are communicated, understood and implemented – covering security, people, health & safety and stock management.
* Identify innovative methods to boost customer loyalty and promote the brand locally.
* Partner with the wider business for timely stock placement and store operations.
* Lead change management and guide the team to new ways of working.
* Create memorable customer experiences through authentic service.
Knowledge, Skills, and Abilities Required
* Experience in a management role in a fast‑paced, client‑focused retail environment.
* Commercial mindset with proven sales background and KPI delivery.
* Flexible and adaptable, comfortable working in a fast‑paced setting.
* Flexible schedule and availability for mornings, evenings, weekends and holidays.
* Passion for our brands and lifestyles.
* Ability to work under pressure and manage multiple tasks simultaneously.
* Proficiency in POS systems and budget management including payroll and expenses.
* Exceptional customer service and team management skills, with a track record of developing others.
* Awareness of market trends in the retail industry.
Working Conditions
* Retail environment.
* US candidates only.
* Consistent with the Company’s AAP/EEO goals and policies.
* High School diploma or equivalent.
Benefits
* Generous clothing allowance.
* Seasonal allowance for SB uniform.
* Excellent training & development opportunities.
* Quarterly bonuses.
* 60% off all Sweaty Betty merchandise.
* 25 days holiday (pro‑rated if part‑time).
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust – advice & support tool.
* Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
* Wolverine Worldwide discount.
* Enhanced Family Leave policy.
* People Pension.
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