About The Role We’re looking for a skilled Senior Product Manager to oversee the successful delivery of complex digital, design, data, and technology projects. The role requires a blend of practice and consultancy skills. You may be required to operate in project roles that are not purely Product Management, and you will need a broader skillset that includes adaptability, analysis, building connections through collaboration and conflict resolution, situational awareness, and communication.
You will need to know when to challenge and when to listen and be able to come up with and spot good ideas. You’ll be able to build relationships with clients at a senior level, helping them to champion Agile delivery and adopt the core principles of our product mindset. You’ll be comfortable acting as the glue that holds a team together, ensuring the team has a shared vision for our work while clarifying each individual’s roles and responsibilities. You’ll also feel comfortable stepping into more of a leadership role in projects that have smaller teams or tighter budgets where roles are usually more broad.
Responsibilities
Accountable for the successful delivery of complex projects, managing client expectations while ensuring commercial success.
Build and maintain multidisciplinary product teams, ensuring they are motivated, collaborating, and working well together.
Assist in the management of client accounts, identifying opportunities to grow revenues through project extensions or new opportunities.
Support the professional development and continuous improvement of mid-weight delivery managers.
Actively participate and support the development of a high-functioning Product Community of Practice.
Engage and communicate effectively with client stakeholders.
Consistently implement the defined delivery methodology to a high standard.
Identify obstacles and help the delivery team to overcome them.
Focus the project team on what is most important to the delivery of our products and services.
Encourage and facilitate continuous improvement of our projects.
Provide regular project and resource updates to Resource Managers and Heads of Delivery Management to plan and resource upcoming projects.
Work effectively across multiple client projects and teams.
Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise.
About You Professional knowledge & experience Essential skills & experience
Product manage on a diverse range of projects as part of TPXimpact’s digital and design consultancy offer with responsibility for leading projects.
Helping to shape how TPXimpact learns and applies the best and latest Agile and Product thinking in all that we do, in product development, service and organisational design.
Contributing to project strategy; helping shape the direction and vision of projects.
When required, managing the rhythms and rituals of a multidisciplinary design team, helping the team collaborate, communicate and learn throughout delivery.
Driving change; ensuring our clients are fully behind our ideas, our designs are implemented and we have champions for our agile approach to delivery and product thinking.
Inspire the teams you work with and be excited by the projects you manage; you’ll need to be creative and able to spot a good idea when you see one.
Supporting TPXimpact’s management team in operational matters like project resourcing and quality control.
Supporting sales activity ranging from the proposal and tender writing through to networking and speaking at engagement events.
Desirable skills & experience
A track record of product management and delivery management, ensuring that projects keep within time and budget constraints.
The ability to manage multiple projects and deadlines concurrently.
A range of experience in designing and delivering change within large and complex environments using Agile methodologies and Product thinking to deliver projects effectively.
Experience working with clients in local government, central government, or the third sector while managing stakeholders within large organisations.
Excellent communication skills working within a multidisciplinary team and more broadly outside of the team to grow awareness.
The ability to help teams plan and prioritise their work over the product or client project lifecycle, helping them understand what tradeoffs must be made to deliver a project effectively.
Confident in playing a servant leadership role within multidisciplinary teams, ensuring the team works together well and has clarity on their roles and responsibilities.
Experience line managing colleagues while providing problem-solving support, coaching, and mentoring.
Behaviours and PACT values
Strategic thinking and alignment with business objectives.
Adaptability to changing priorities and business needs.
Strong customer‑centric approach to delivery.
Innovation and continuous improvement mindset.
High level of integrity and accountability.
Enthusiasm to contribute to the delivery practice and TPX more broadly.
Technical skills
Product management: Hands‑on experience with implementing organisational change and embedding organisational product thinking.
Agile and Lean practices: Ability to coach and lead teams in Agile and Lean practices.
Financial management: Expertise in managing project budgets and financial forecasting.
Risk management: Proven experience in identifying and mitigating project risks.
Communication skills: Excellent ability to mediate and manage stakeholder expectations.
Project performance monitoring: Skilled in tracking and reporting on project performance.
Strengths, drivers and traits
Strong leadership abilities
People first approach
Proactive problem‑solving approach
Ability to inspire and motivate teams
High level of resilience and adaptability
Passion and commitment to quality and excellence in delivery
About Us People‑Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human‑centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever‑evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people‑powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include
30 days holiday + bank holidays
2 volunteer days for causes that you are passionate about
Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
Life assurance
Employer pension contribution of 5%
Health cash plan
Personal learning and development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Financial advice
Health assessments
About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio‑economic backgrounds.
Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.
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