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Sales assistant

Solihull
HSL Chairs
Sales assistant
Posted: 21 September
Offer description

Overview

Join to apply for the Sales Assistant role at HSL Chairs.

Location: Solihull

Hours: 21 per week

We are looking for a Sales Assistant to join our welcoming team.


What you’ll do

* From the moment customers walk through the door, create a warm and memorable experience—greet them with a smile, guide them through our unique chair fitting service, and help them discover the wellbeing benefits of our chairs and sofas.
* Keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
* Support customers in finding a style, fabric and size that suits their needs and deliver personalised service.
* Work a mix of weekdays and weekends as we are open every day.
* A DBS check applies as this is a customer-facing role.


What you’ll need

* A warm, empathetic and friendly approach
* A great eye for detail and pride in your presentation
* A passion for people and helping others
* While previous experience in retail sales and customer service is a plus, enthusiasm, a positive attitude and willingness to learn are valued


Who we are looking for

* Honest and professional
* Passionate about doing a great job
* Open to learning and feedback
* A team player who enjoys celebrating success


Benefits

* Health cash plan - cashback on dental, optical and more
* Discounted shopping & gym memberships with Westfield Rewards
* Brilliant colleague discount (friends and family too!)
* 30 days’ holiday (pro rata), rising to 33 with long service
* Contributory pension and death-in-service cover
* Discretionary bonus
* Free onsite parking (at most locations)
* Lovely surprise & delight events throughout the year


Training and development

Training and development? We’ve got you. You’ll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and guidance from our independent Occupational Therapist, Julie Jennings.


About us

At HSL, we don’t just sell furniture—we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us a 4.9/5 rating on Trustpilot, and we’ve been recognised as a 2 Star Outstanding company by Best Companies in 2024.

We’re building a community where you are valued for your contributions and empowered to do the right thing.


How to apply

Ready to apply? Simply send your CV by clicking the apply button, and we’ll be in touch soon.

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