Job Description
Sprinklr Implementation Consultant
Our client is a global transformation company that partners with businesses to enable digital innovation, delivering impactful solutions across multiple industries. It is an award winning firm, recognised for helping major UK and global brands enhance their operations through cutting-edge technologies.
As a Sprinklr Implementation Consultant, you'll drive the implementation and integration of Sprinklr Modern Care solutions, ensuring a seamless experience for clients. You will collaborate with cross-functional teams, lead projects from planning through delivery, and provide technical guidance and support. This role is ideal for someone with strong platform expertise and a passion for enhancing customer service operations.
Key skills
* Experience with Sprinklr Modern Care implementation and configuration
* HTML, JavaScript, SQL, CSS proficiency
* Strong integration knowledge with CRM and ticketing systems
* Analytical mindset with project management capabilities
Nice to have
* Experience with Adobe Suite and social analytics
* Familiarity with UK retail customer service
* Certifications in Sprinklr or similar platforms
Salary: £75,000 - £85,000 + Benefits + BonusLocation: Nottingham, UKWorking Model: Hybrid (3 days onsite)