Description About The Role As a Sales Associate at Victoria’s Secret, you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, and that’s part of the fun! Here’s a glimpse of what you’ll be doing: Customer Service - Share your love of our products and deliver exceptional experiences, from helping customers find their perfect fit to making every purchase seamless and memorable. Brand Bra Experience - bring our brand bra fitting experience to life, offering customers expert advice as to their size and what styles suit their needs best Visual Merchandising - with training, you’ll own the merchandising and presentation of our products, creating beautiful displays that guide customers to what they need… and what they didn’t even know they wanted Keeping Store Standards - You’ll keep the store looking and running its best – from stock replenishment and deliveries to loss prevention and health & safety – making sure every visit feels seamless and inspiring About You You have a passion for retail - You have a passion for all things retail, whether it be front or back of house, and your favourite part of the day is creating memorable, personalised experiences for every customer You always think about the customer - You’re excited to grow your skills and product knowledge, and you take every opportunity to elevate the customer experience with our amazing learning programmes You make relationships that count - You build meaningful relationships – with customers, your team, and across the wider business You’re a team Player - You are flexible, supportive, and help create a positive, energised environment for your team You think fast is fun - You thrive in a fast-paced environment, embracing change with enthusiasm, multitasking with ease, and collaborating to get things done