Super Smart Service Ltd (SSS) was established in December 2015 in the West Midlands, UK. We are a large-scale multinational logistics company under Zong Teng Group.
Our core business is to provide reliable warehousing and international delivery solutions for Chinese cross-border e-sellers and UK-based online retailers, supporting their expansion on global e-commerce platforms. We offer fulfilment warehousing solutions and efficient last-mile delivery services for platforms such as eBay, Amazon, and others. Over the years, we have built strong partnerships with leading logistics providers, including Royal Mail, Yodel, Evri, China Post, DPD, XDP, Palletways, Goodcang, and YunExpress.
Currently, we operate over 10 warehouses across the UK, with continued expansion. Our sites are located in Walsall, Lichfield, Cannock, Worcester, Wolverhampton, Stone, Derby, and Alfreton.
About the Role
As a Commerce Specialist, you will play a key role in supporting warehouse management and business operations within the EU region. Your responsibilities will cover warehouse leasing, procurement, vendor management, insurance, and market analysis. The ideal candidate will have strong negotiation skills, excellent organisational ability, and a solid understanding of commercial operations.
Key Responsibilities
* Warehouse Leasing and Commercial Support
* Support warehouse leasing projects across multiple European countries.
* Communicate with landlords and intermediaries, and compare lease terms (e.g. lease duration, rent-free periods, handover conditions).
* Track project milestones from site selection to occupancy.
* Assist with lease renewals, expansions, and terminations.
Bulk Procurement & Project Support
* Assist procurement for large-scale warehouse projects (e.g. forklifts, shelving, consumables).
* Liaise with suppliers, collect and compare quotations.
* Follow up on delivery schedules and terms.
* Support contract, purchase order, and milestone tracking.
* Consolidate procurement data across regions for efficiency.
Project Coordination & Cross-Functional Communication
* Act as a liaison between operations, warehousing, finance, and administration teams.
* Support issue resolution and ensure timely closure.
* Assist in prioritising tasks and monitoring deadlines across multiple projects.
Data Management & Analysis Support
* Maintain business data such as warehouse rental costs, procurement costs, and project timelines.
* Support basic data analysis and reporting.
* Provide insights for project reviews and decision-making.
* Working hours: Monday to Friday, 9:00am – 5:30pm (flexibility required)
* Contract type: Full-time
* Travel: Willingness to travel based on business needs
Preferred Experience
* Experience in warehousing, logistics, supply chain, or cross-border e-commerce.
* Experience working with European suppliers, landlords, or intermediaries.
* Interest or exposure to project management or commercial negotiation.
Qualifications & Experience
* Bachelor’s degree or above (Business, Logistics, Supply Chain or related fields preferred).
* 2–4 years of relevant work experience.
* Experience in project support, operations, or business support preferred.
* Must have the legal right to work in the UK for at least 1 year.
* Mandarin proficiency (spoken and written) is advantageous.
* Experience in warehouse operations, vendor negotiation, or related fields is a plus.
* Potential opportunity for Skilled Worker visa sponsorship.
* Strong analytical and problem-solving skills.
* Ability to multitask and prioritise in a fast-paced environment.
* Result-oriented with strong execution ability.
* Logical thinker with structured problem-solving approach.
* Able to work under pressure and manage multiple projects simultaneously.
Diversity & Inclusion
At SSS, we value diversity and are committed to creating an inclusive workplace where everyone feels respected and supported. We believe that diverse backgrounds and perspectives strengthen our team, and we welcome applications from individuals of all identities while promoting equality and fairness in everything we do.
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