About the Role Global Payments is seeking an experienced Senior Product Manager to own the end-to-end hardware strategy for Genius POS Small Business — our flagship point-of-sale platform serving small businesses across multiple continents. This is a high-impact, high-visibility role that sits at the intersection of product, commercial, and operations, with direct influence on how Genius hardware is designed, sourced, certified, deployed, and managed at scale worldwide. Why This Role Matters Key Responsibilities Own and maintain the multi-year global hardware roadmap for Genius POS Small Business, aligning device portfolio decisions with regional market requirements, competitive dynamics, and platform economics.Define the principles and requirements for a scalable device management platform — covering provisioning, configuration management, remote diagnostics, OTA firmware updates, and end-of-life decommissioning. Partner with engineering to establish Device Management and Monitoring requirements, driving vendor selection and integration into the Genius platform.Define security principles for device integrity: secure boot, tamper detection, key management, and attestation — working with security and compliance teams to ensure PCI P2PE and PTS requirements are met globally. Work with engineering and cloud infrastructure teams to define edge computing, offline resilience, and sync requirements — ensuring Genius hardware performs reliably in environments with intermittent connectivity. Required Experience & Qualifications 7+ years of product management experience, with at least 3 years owning a hardware or hardware-adjacent product in payments, fintech, retail tech, or a related industry. Demonstrated experience defining global product strategies across multiple geographies, with an understanding of how regulatory, commercial, and operational contexts differ by region.Strong working knowledge of payment hardware standards: PCI PTS, EMV (contact, contactless, QR), P2PE, and regional acquiring mandates. Experience working with device management platforms (MDM/RMM) or defining requirements for fleet management at scale. Demonstrated ability to work across engineering, commercial, and operations teams — translating business requirements into technical specifications and vice versa.Exceptional communication and stakeholder management skills; comfortable presenting to executive leadership and operating in matrixed global organisations.Experience with point-of-sale hardware ecosystems — countertop terminals, mobile POS, integrated payment peripherals. Familiarity with Android-based payment device development (application signing, device hardening, managed launcher frameworks). Experience building or scaling a hardware certification or ISV partner programme. Prior experience at a payments acquirer, payment facilitator, or fintech platform company operating at significant merchant scale.Core Competencies
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