1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job Title: Lead DevOps Engineer - SaaS Product (MS Azure)Type of employment: Permanent, Full-Time, Remote.Location: This is a remote role based either in the UK, Bulgaria or Portugal. You need to currently based in either of these locations and have the rights to work without visa sponsorship. We are unable to offer visa sponsorship for this position.About ZigZag GlobalWe are Returns! We're an award-winning eCommerce returns business founded in 2015 by our CEO, Al Gerrie. We live to push boundaries of smarter returns, and we want a thriving retail world where every customer experience is both delightful and considered, everything we buy can be loved and re-loved and preserving our planet is part of the fabric of how we shop.Today, more than 200 companies across 130 countries use our SaaS platform to help reduce the cost, friction, and impact of returns. Part of our leading enterprise retail clients include Zara, Superdry, New Look, Boden, Selfridges, Sports Direct, The Hut Group, Swarovski, not to forget the Whitelabel partnership with the world's biggest logistics businesses like DHL, Evri, and FedEx.In March 2021, ZigZag was acquired by Global Blue, an industry leader in tax free shopping. Strengthening our reach across the global retail industry and allowing us to continue to do what we do best, help retailers manage and re-sell their returns.At ZigZag, we embody a set of values that lies at the core of our workplace culture. Our dedication to the Start-up Spirit, Human Heart and Grown-up Mindset defines our collaborative spirit and shapes our collective success.Passionate and Collaborative Minds Wanted:You'll join a brilliantly diverse group across Europe. We believe a business is strongest when its teams are both inclusive and diverse. We recognise and aim to challenge everyday biases, remove obstacles to inclusion and ensure all our people can thrive and be themselves.If you are passionate about making a positive impact, caring for both colleagues and clients, and embracing a collaborative mindset, we invite you to apply. Join us in building a workplace where every contribution matters, and each team member feels a profound sense of belonging and value.RequirementsPosition Overview:We are in search of a Lead DevOps Engineer who resonates with our Purpose, Vision, and Values and is eager to contribute to a team where these principles are more than words - they guide our actions. Your commitment to fostering positive relationships, whether with colleagues or customers, will help create an environment where everyone feels appreciated and valued.As a Lead DevOps Engineer joining our small, remotely distributed DevOps Team. The DevOps Team is part of, and works closely with, the wider Platform team to design, implement, maintain and support ZigZag's Infrastructure and application architecture to support and enhance the infrastructure and deployment processes of our SaaS product hosted in Microsoft Azure. Working in a dynamic environment, you'll contribute to our grown-up mindset by implementing scalable and resilient solutions.Application Support Technology StackCloud Platforms: AWS, AzureDatabases: SQL Server, MongoDB, CosmosDB, mySQLAPIs & Integrations: RESTful APIs, GraphQL APIs, SOAP APIs, Postman, SwaggerScripting & Automation: Python, Bash, PowerShellKey Responsibilities:Infrastructure Management:Lead the DevOps Team to:Design, implement, and maintain scalable and secure infrastructure solutions on Microsoft Azure, on a hybrid environment (Window/Linux) using Kubernetes, docker, Cosmosdb, SQL Server, embodying our startup spirit of innovation and adaptabilityManage Azure resources with a grow-up mindset, prioritizing scalability, reliability, and cost-efficiencyMonitor system performance, ensuring the satisfaction of our users and stakeholders by proactively addressing issues and optimizing performance.Continuous Integration and Deployment:Lead the DevOps Team to:Implement and maintain CI/CD pipelines on Azure DevOps and ArgoCD with a startup spirit of agility and iteration, automating processes to accelerate software deliveryCollaborate closely with development teams, embodying our grow-up mindset to optimize release cycles and improve deployment efficiencyEnsure the human heart of our team members is nurtured by fostering a culture of collaboration, learning, and empowerment through streamlined deployment processesConfiguration Management:Lead the team to:Implement configuration management solutions with flexibility and adaptability, using tools like Terragrunt, Terraform, Ansible ARMManage infrastructure as code, promoting consistency and reliability across environments to support our expanding operationsFoster a human-centric approach by prioritizing ease of use and accessibility in configuration management processes, empowering team members to contribute effectivelyMonitoring and Alerting:Lead the DevOps Team to:Implement monitoring solutions with a startup spirit of innovation, leveraging cutting-edge tools to track system health and performanceConfigure logging and alerting systems, to ensure proactive detection and resolution of issues to maintain high availability and reliabilityPrioritize the well-being of our team members by optimizing monitoring tools and processes to minimize alert fatigue and promote a healthy work-life balanceSecurity and Compliance:Lead the DevOps Team to:Implement security best practices with resilience and adaptability, protecting infrastructure and data in accordance with industry standardsConduct regular security assessments with a grow-up mindset, addressing vulnerabilities and ensuring compliance with regulations such as GDPR and SOC 2Foster a human-centric approach to security by promoting a culture of awareness and accountability, empowering team members to prioritize security in their daily activitiesCollaboration and Knowledge Sharing:Lead the DevOps Team to:Collaborate with cross-functional teams with innovation and creativity, aligning infrastructure and deployment processes with business objectivesShare expertise and best practices, fostering a culture of learning and continuous improvement across the organizationPrioritize the human heart of our team members by promoting inclusivity and empathy in collaboration and knowledge-sharing activities, ensuring every voice is heard and valuedWhat you'll need to be successful:Bachelor's degree in Computer Science, Engineering, or a related fieldExtensive experience in a DevOps or infrastructure engineering roleStrong proficiency in Microsoft Azure cloud services and architectureExperience with containerization technologies such as Docker and KubernetesGood understanding on helm and GitOps tools like ArgoCD and FluxProficiency in scripting and automation using languages like PowerShell, Bash, or PythonHands-on experience with CI/CD tools like Azure DevOps, GitHub Actions or GitLab CIPractical experience with Grafana, Prometheus and/0r other monitoring toolsSolid understanding of networking, security, and compliance principlesExcellent problem-solving and troubleshooting skillsStrong communication and collaboration skills, with the ability to work effectively in a team environmentExperience of motivating and leading a team of technical engineersWe before Me Collaboration: Prioritize collective success over individual achievements, demonstrating a "We before Me" attitude in collaborative projects and team goalsTenacious Problem-Solving: Exhibit tenacity in addressing challenges, embodying the value of "Be Tenacious" by persistently seeking solutions and overcoming obstaclesBenefitsCompetitive holiday allowance, plus bank holidays + an additional day of holiday after every full year of service (up to 5 additional days), plus a bonus day off for your birthdayFlexible working optionsHealthcare insurance (location specific)Home office equipment budgetAnnual L&D budget and time to utilize itEmployee referral bonus schemeSummer working hoursFood vouchers (location specific)Mental health supportFor a detailed breakdown of our benefits based on location please click here ZigZag Careers PageIf you are interested, please send your CV in English.Your application will be reviewed with strict confidentiality. Only the short-listed candidates will be contacted for an interview. Providing your personal data, you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of the possible signing of a labour contract and will be stored and operated by "ZigZag Global" EOOD in their capacity of the personal data controller and personal data processor in accordance with the effective legislation. Please have in mind that with this you give permission for your resume to be shared with other parties of the ZigZag Global Group.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesNon-profit Organizations and Primary and Secondary EducationReferrals increase your chances of interviewing at ZigZag Global by 2xGet notified about new DevOps Manager jobs in London, England, United Kingdom.Greater London, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 4 months agoUbuntu Engineering Delivery and Excellence ManagerLondon, England, United Kingdom 3 weeks agoProject Engineering Manager – IoT and Smart DataLondon, England, United Kingdom 1 week agoSenior Oracle HCM Engineer (Remote based - UK)London, England, United Kingdom 1 day agoSenior C++ Engineer (Mandarin Speaker) - London / Remote from the UKLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 6 months agoGreater London, England, United Kingdom 4 days agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 1 week agoTottenham, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 days agoLondon, England, United Kingdom 1 week agoGreater London, England, United Kingdom 2 days agoWindsor, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 days agoCity Of London, England, United Kingdom £75,000.00-£85,000.00 1 week agoStaines-Upon-Thames, England, United Kingdom 6 days agoLondon, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. 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