Job summary
We are currently recruiting for aLearning & Development Administratorto join our HR team which is focused on driving and supporting culture, wellbeing, people development and process.
Your role will be supporting and administering the delivery of all L&D activity, particularly ensuring all employees and volunteers receive mandatory and statutory training appropriate to their role.
Main duties of the job
- Plan and administer staff and volunteer mandatory and statutory training
- Plan and administer Corporate Induction & Volunteer Welcome Mornings
- Respond to direct requests / queries from employees, volunteers, trustees and the education team about training and support them to resolve any issues
- Provide, analyse and monitor L&D data on a monthly and quarterly basis and ad hoc as required, focusing on mandatory and statutory compliance levels.
- Provide quarterly activity updates to Head of Human Resources
- Monitor completion of onboarding process for new starters
- Process external L&D applications, maintaining records of external training costs, types of training attended and updating completed training on personal records
- Extract training or development needs as identified in appraisals and support any needs that requirement central management or provision
-Monitor the L&D inbox and deal with all enquiries in a timely manner
About us
St Nicholas Hospice Care is a local charity providing help, advice and support to people in West Suffolk and Thetford in the final chapters of their life, who are living with long-term and life-threatening illnesses. Our services are not just for patients, but for their family and friends too. They include everything from specialist medical care to bereavement support and practical help. At our heart is the vision Everyone in our communities has support, dignity and choice when facing dying, death and grief. We do this by living our values: Compassion, Accountability, Respect and Equity.
As an employee you will receive the following benefits:
- A Health Cash Plan & Wellbeing programme
- 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
- Enhanced Occupational sick pay scheme
- Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
- Life assurance
Details Date posted
27 June 2025
Pay scheme
Other
Salary
£25,429.72 a year pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0142-25-0015
Job locations
Hardwick Lane
Bury St Edmunds
Suffolk
IP33 2QY
Job description Job responsibilities
Support and administer the delivery of all Learning & Development activity, particularly ensuring all staff and volunteers receive mandatory and statutory training appropriate to their role.
Job description Job responsibilities
Support and administer the delivery of all Learning & Development activity, particularly ensuring all staff and volunteers receive mandatory and statutory training appropriate to their role.
Person Specification Skills Essential
* Excellent IT skills, particularly Excel, Outlook and Microsoft Teams
* Highly organised
* Excellent customer service skills
* Innovative approach
Qualifications Essential
* A Level standard education
Experience Essential
* Current and proven administration experience
* Experience of reporting data and basic level analysis
Person Specification Skills Essential
* Excellent IT skills, particularly Excel, Outlook and Microsoft Teams
* Highly organised
* Excellent customer service skills
* Innovative approach
Qualifications Essential
* A Level standard education
Experience Essential
* Current and proven administration experience
* Experience of reporting data and basic level analysis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
St Nicholas Hospice Care
Address
Hardwick Lane
Bury St Edmunds
Suffolk
IP33 2QY
Employer's website
https://stnicholashospice.org.uk/ (Opens in a new tab)
Employer details Employer name
St Nicholas Hospice Care
Address
Hardwick Lane
Bury St Edmunds
Suffolk
IP33 2QY
Employer's website
https://stnicholashospice.org.uk/ (Opens in a new tab)
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