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Apprentice waiting list coordinator

Norwich
Norfolk and Norwich University Hospital
Coordinator
£25,000 - £40,000 a year
Posted: 6 November
Offer description

Eligibility CriteriaAll applicants must be: Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeshipQualifications and Skills Required: Good general standard of education 4 GCSEs at Grade C/3 or above (or equivalent) Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skills To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. Undertake responsibility for Rheumatology waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies. To implement booked admission protocols and procedures for Rheumatology; this will involve mutually agreeing a booked date for patients attending the unit.

To initiate action regarding cancellation. To oversee daily admission lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit. Close liaison with the medical secretarial staff to ensure accurate updating of information. Compile the departmental admission lists and assign patient confirmation times.

Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner. To verify and record all patients details on the patient management system in use within the unit (including waiting list card details) as required Ensure all urgent referrals are dealt with in accordance with Patient Access policy Please see the attached job description for full details. Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role

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