Global Senior Risk Consultant This is a hybrid position primarily based in London. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential We are really excited to share a fantastic opportunity for a Senior Risk Consultant to join the Global Risk, Control and Governance team within Computershare Issuer Services. The role sits within the 1st line of defence global team within Global Core Operations and Issuer Services and is accountable for the support and oversight of Risk Management within Global Issuer Services. The first line of Defence Senior Risk consultant will be responsible for supporting and overseeing the implementation of the Computershare Enterprise Risk Management framework - including but not limited to Operational Risk Events, Finding Management, Risk and Control Self-Assessment, Reporting, Independent monitoring of Business Risks, Business process identification and documentation. Why would you choose this role when there are other Senior Risk Consultant roles in the market? Well, there are a few things that make this role stand out: A wide variety to your work with multiple tasks as part of a large global business unit. Opportunities for personal development as you will be part of a major training program. Exposure to different cultures and global ways of working as part of a Global structure. Interested? Keep on reading to find out a bit more about what you will be doing, and the type of person that we are looking for. A role you will love The senior risk consultant is responsible for the daily oversight and support of Issuer services ensuring risk and control activities are achieved within agrees timeframes and meet expected standards. The senior risk consultant will work closely with Global Issuer Services department leaders and relevant internal stakeholders to ensure all department activity is actioned and reviewed in order to meet strict deadlines and CPU standards. The senior risk consultant will be involved in various aspects of the department decision making process including, new product development, new clients, and new or changes to existing processes. The role will support and oversee the risk function and/or improving the risk management culture within the Issuer Services Business. Key Responsibilities: Responsible for 1st line risk coverage for Issuer Services business Line acting as a constructive and where appropriate challenging partner to the business. Supporting and overseeing Global Issuer Services in the execution of their risk management responsibilities, as set out within the CPU Enterprise Risk Framework (included but not limited to Loss Events, Risk and Control Self-Assessment, Top Risk, Risk Appetite and Risk Metrics). Event Management - Serve as the central point of escalation for any Operational, fraud, and privacy events. Conduct root cause analysis of the issues as well as entry into ACE. Ensure enterprise risk framework requirements for Loss Events are met. Risk Forum - Produce material and run applicable business risk meetings. Senior level meeting reviewing key risk, operational metrics and issues impacting the business. RCSA - Proactively help complete pRCSA for departments within Issuer Services. Run risk and control workshops with the managers to review processes and help facilitate risk and control discussions. Help complete process Maps and completion of risk assessment in Computershare risk system Audit/Findings Management - For all Audits impacting the Issuer business working alongside both business teams and Internal audit. Being part of all discussions on processes and potential findings. Helping resolve discussion of findings and ratings. For any findings logged due to Audit, Compliance or Self ID performing a review of remediation plans before they are submitted. Tracking completion dates of all findings Control testing - perform control testing of Key/Non key controls and submit results into risk system. Ensure controls are effective and can be measured via Metrics Change/project Risk - Ensure compliance of material change and project risk standard. Ensure any process changes and risk and control profile are understood related to any material change. Ensure high risk project risk items are escalated. Target Assessments - Performing deep dive reviews of key business processes to assess risk and control and standardisation opportunities with global processes BCP/Incident Management - Help coordinate BCP tabletop exercises for Issuer services. Review and test BCP plans and help upload into risk system. Metrics - Work with business to define and monitor key business performance and risk metrics ensuring metrics can be attestated and tested New business Risk Assessment - Working with the Issuer business to conduct risk assessments for new business offerings Stakeholder Engagement - Provide periodic updates to business stakeholders (global 1st line, 2nd line Risk Management, Internal Audit, business stakeholders) on progress of risk and control activities. Oversight and Monitoring of local laws, rules, and regulations - Understand impact of regulations impacting the business processes and build any monitoring and oversight activites Partnering with colleagues within the 2nd line of defence Global Risk Group to support and oversee execution of risk framework Promoting Risk Management in a maturing and diverse global business. What will you bring to the role? The role requires an individual who has previous 1st or 2nd line defence risk experience. Here are the key skills we are looking for: The Senior Risk Consultant will have risk advisory, audit or compliance knowledge, ideally within a global organisation with an aggressive change agenda. The role holder will also have a deep understanding of the Three Lines of Defence and the ability to communicate its benefits. Experience of managing the deployment of a risk programme, ideally within a global organisation with an aggressive change agenda; and working at a senior level across all risk types. Proven track record working at a senior level across all risk types in a complex, global environment Expert ability to quickly analyse situations, demonstrate mental agility and demonstrate sound judgement by being well organised and able to prioritise and manage competing workload demands, as well as being adaptable and able to take on a variety of tasks. The role holder will have the ability to build strong relationships and manage multiple senior stakeholders in a complex business. The Candidate will require developed written and verbal communication skills with the ability to foster a collaborative working relationship with multiple areas and complex business lines. The candidate will be required to work with global team mates within the 1st Line Operational, Risk and Control team as well as senior stakeholders The role holder may will require tact and diplomacy when dealing with challenges to risk and control environment. complaints or sensitive issues. Where supporting continuous improvement or project related activity the role holder will need to communicate across teams clearly and effectively within same department. Rewards designed for you Flexible work to help you find the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook. LI-SM1 LI-Hybrid