Overview
We are now looking for motivated and outstanding Spa Therapists (full time and casual) to join our dynamic team at The Langley Hotel & Spa, a Luxury Collection Hotel by Marriott. We are seeking reliable, organised and motivated individuals with exceptional attention to detail and a passion for customer service and excellence who are able to work shifts with maximum flexibility.
Responsibilities
* Carry out treatments as per the trained protocol, with care and thoughtfulness and to the highest of standards
* Carefully manage stock usage and minimise wastage
* Record appropriate client information on Premier Core
* Proactively sell spa retail and recommend further treatments, driving sales in all areas of the business
* Ensure safe working practices are adhered to at all times, following health and safety regulations
Qualifications & Experience
* Minimum of 2 years' experience within a five‑star environment
* Experience of working in a similar business
* A passion for customer service excellence
* Beauty Therapy qualification NVQ Level 3 or equivalent
* Exceptional treatment standards
* Ability to work as part of a team
* Reliable, efficient and proactive
* Keen for personal development and learning
* Ability to work shifts with flexibility as and when necessary
Benefits & Compensation
* Base pay plus commission on treatments and retail
* Treatment commission
* Retail commission
* Service charge (discretionary)
* 28 days holiday including bank holidays
* Discounted room rates at Marriott properties worldwide
* 20% discount at Marriott F&B outlets worldwide
* Employee referral scheme
* Pension scheme
* Learning and development programmes
* Free meals on duty
* On‑site parking
* Complimentary dry cleaning
* Uniform
Company
The Langley a Luxury Collection Hotel opened its doors on 1st June 2019, following an extensive six‑year renovation. Working alongside the award‑winning Dennis Irvine Studio, the multi‑million‑pound renovation has transformed the historic Grade II‑listed Langley Park House from a dilapidated former private home into a majestic countryside icon, and a hotel that encompasses the modern sensibilities and aspirations of the modern traveller.
This company is an equal opportunity employer. We look forward to hearing from you!
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