Overview
Job Type: 3 Month Fixed-Term Contract
Store Location: High Street, Birmingham
Hours: 38.75 hours per week
Salary: £13.85 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As an Assistant Retail Manager, you\ll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\ll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you\ll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
Responsibilities
The responsibilities of the role include:
* Support day-to-day store management and brand representation for Holland & Barrett
* Recruit, coach, train, and set clear expectations for store team members
* Maintain high standards of customer service and health & safety compliance
* Achieve sales targets and contribute to the store\s financial performance
* Assist in creating and implementing store promotions and merchandising plans
* Ensure stock accuracy and effective stock control
Qualifications
* Previous retail experience
* Excellent communication and people management skills
* The ability to work under pressure and handle challenging situations in a fast-paced retail environment
* The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
* Passion and enthusiasm for our products
* The ability to complete regular computer-based training to ensure exceptional product knowledge
* The ability to be agile and flexible to multi-task and achieve the best results
Company and Values
We\re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
About Holland & Barrett
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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