Job Title: Catering Assistant Manager – Sodexo Birds Eye Location: Lowestoft Hours:30 hours per week Shift Pattern:Monday-Thursday Salary:£24,960 Sodexo rewards and benefits Position Summary We are seeking a highly organised and proactive Catering Assistant Manager to support the daily operation of a busy factory catering department. The successful candidate will assist in managing kitchen operations, food safety compliance, financial administration, stock control, staff supervision, and health & safety procedures while helping deliver high-quality food service to staff. This role requires strong organisational skills, leadership ability, attention to detail, and confidence using administrative systems and presenting operational data. Key Responsibilities Operational Management Support the Catering Manager with daily kitchen and catering operations. Support team members throughout daily operations. Ensure all HACCP paperwork is completed and signed off daily. Manage and maintain the staff clock-in system. Approve holiday requests and maintain staffing schedules. Order staff uniforms and supplies as required. Food Safety & Health and Safety Conduct monthly Food Safety and Health & Safety audits. Report safety walks, near misses, and safety observations. Maintain and update risk assessments and ensure team sign-off completion. Manage the Sodexo Health & Safety Tracker. Create and deliver monthly safety moments and team safety communications. Ensure compliance with food hygiene, allergen, and health & safety regulations. Financial & Administrative Duties Manage financial data and support budget monitoring. Manage accounts and weekly money counting/banking. Input stock counts into systems accurately. Order stock and approve supplier orders. Collect vendor numbers and input supplier data. Create till maps and update buttons/prices as required. Maintain accurate records and documentation. Staff Management & Training Train and support all catering staff. Conduct and document monthly team meetings. Create meeting minutes and operational updates. Promote a positive team culture and high performance standards. Reporting & Presentations Create PowerPoint presentations for monthly Birds Eye meetings. Prepare and present Quarterly Business Reviews with clients. Produce operational reports and performance updates. Skills & Experience Required Essential Previous experience in catering, hospitality, or food service supervision. Strong understanding of food safety and HACCP procedures. Knowledge of Health & Safety regulations. Experience managing stock control and ordering systems. Administrative and financial record-keeping experience. Strong communication and organisational skills. Ability to lead and train staff effectively. Competent using Microsoft Office, including Excel and PowerPoint. Ability to work under pressure and manage multiple priorities. Desirable Level 3 Food Hygiene qualification. IOSH or Health & Safety certification. Contract catering experience. Experience preparing business review presentations. Personal Attributes Reliable and professional. Detail-oriented and organised. Positive and supportive leadership style. Strong problem-solving skills. Able to work independently and as part of a team. Confident communicator with staff, suppliers, and clients. Working Conditions Fast-paced catering environment. Combination of kitchen-based and administrative duties. Standing for extended periods and occasional lifting may be required. Adherence to strict hygiene and safety procedures.