Role: Field Service Technician - MFDs / Photocopiers / Print
Located: East Anglia - Norfolk, Suffolk, Peterborough
About the Role
We are seeking a skilled Field Service Technician to support a busy team in East Anglia. This is a fantastic opportunity to join a market leader / dynamic team delivering high-quality technical services and customer support.
The Candidate
To be considered for the position you must have strong experience within the office equipment industry as a photocopier engineer with experience carrying out service, repair and maintenance on MFD equipment. It is important that you are self motivated, have excellent customer service skills & flexible approach.
You must also have the following:
Ideally up to date manufacture training on MFDs
Networking capabilities
Key Responsibilities
Provide maintenance and repair on MFDs/MFPs/Print / Photocopier devices
Carry out installations as and when
Escalate technical issues promptly to minimise equipment downtime.
Identify and report additional business opportunities during service visits.
Support customer relationships to enhance satisfaction and retention.
Manage vehicle stock to improve first-time fix rates and reduce losses.
Package
salary of up to £34,000
Bonus - £1,000 PA
23 days holiday + BH
Full training
Van / Car + fuel card
Pension and flexible retirement plans.
Wellbeing support including EAR, medical cover, and lifestyle discounts.
Career development and lifelong learning opportunities.
Apply Today
We receive a high volume of applications, so we encourage you to apply early to avoid missing out