Petzl Sales and Accounts Administrator - Part-time
The Company:
The Petzl UK Agency is the Lyon Equipment Ltd team dedicated to servicing Petzl (a French brand) in the UK and Ireland. The key responsibilities of the agency include Sales Representation, Marketing, Sales Administration, Technical Support and Aftersales, for both the Outdoor and Work at Height & Rescue markets.
We provide a friendly, contemporary and dynamic working environment and we strongly value a good work life balance.
We are seeking to appoint a part-time Petzl Sales and Accounts Administrator to join the Petzl UK Agency. The role will be based at our office in Tebay, Cumbria.
Key responsibilities of the role:
* Answering and responding to incoming telephone calls and emails and liaising with colleagues as appropriate in order to deliver an exemplary customer experience
* Processing orders and quotes
* Tracking customer orders from quotation through to final delivery
* Keeping on top of overdue customer payments
* Handling new account enquiries efficiently
* Learning about Petzl products and solutions
* Advising customers on product selection
* Communicating with the France based Petzl team
* Liaising with the sales representatives
* Supporting Aftersales as and when needed at busy periods and/or holiday cover