JOB TITLE – Night Porter DEPARTMENT – Front of House CONTRACT TYPE - Permanent RATE OF PAY - £12.27 per hour plus excellent benefits! HOURS – 17 hours over 2 days LOCATION – Saundersfoot, SA69 9NH ID – REQ5800 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Night Porter based at our St Brides Spa Hotel just one of the fantastic opportunities we offer from ‘Manor to Marina’. As a Night Porter, you’re the quiet strength that keeps everything running smoothly while the world sleeps. You’re the first line of support for guests arriving late, the eyes and ears of the hotel, and the one who ensures every detail is in place for the morning. While most are winding down, you’re ramping up to provide top-notch service, security, and efficiency. OUR IDEAL HERO WILL HAVE - • A friendly, approachable presence that ensures guests feel at ease around the clock • Dependability and punctuality, with the ability to collaborate effectively overnight alongside a colleague • Excellent communication skills and a professional attitude when engaging with guests or team members • Previous experience in a guest-facing role is desirable IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Assist with the Night Audit, ensuring all reports and records are accurate and up to date • Handle security and emergency procedures like a pro, ensuring guest and staff safety at all times • Provide a clear and detailed handover to the early staff/Duty Manager, keeping operations smooth • Conduct Health & Safety checks and Night Walks, ensuring everything is in top shape • Assist with the setup and preparation of the breakfast service to deliver a seamless guest experience • Carry out cleaning tasks in all hotel public areas to maintain high hygiene and presentation standards for the day ahead • Ensure the meeting rooms are set up to the required standards for forthcoming functions. • Handle room service orders such as sandwiches or bar drinks for in house guests during the night. BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one • Discounts on food & beverage and hotel stays • Discounted leisure membership • Free GP virtual appointment service • 24/7 wellbeing helpline • NEST pension scheme • Social Club • Staff appreciation events • Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.