Service Mobilisation Coordinator
£26,000 - £28,000 DOE.
Location: Gillingham, Kent
About the Role
Are you the kind of person who thrives on structure, accuracy, and seeing projects through from start to finish?
We’re looking for a Service Mobilisation Coordinator to take charge of managing the full contract setup process, ensuring everything runs smoothly from initial handover through to renewal.
This is a key position that bridges operations, service, and sales, playing a vital role in delivering a seamless experience for clients. You’ll be at the centre of communication between departments, making sure every detail is captured, verified, and aligned for success.
Key Responsibilities
Serve as the main point of contact for new contract setups and reviews in collaboration with the Sales Team.
Coordinate smooth handovers to the Service Department, ensuring all site and client data is accurate and complete.
Verify contract values and issue renewal quotations within agreed timeframes.
Track and follow up on outstanding renewals, identifying any potential risks or delays.
Maintain accurate contract databases, asset registers, and client records.
Manage the mobilisation and transition of renewed contracts, ensuring service continuity.
Raise and manage subcontractor purchase orders in line with procurement policies.
Prepare and deliver weekly reports on contract performance, renewals, and key trends.
Handle a range of administrative and coordination tasks independently and with precision.
Support related functions such as estimation and service delivery when required.
What We’re Looking For
We’re seeking a confident, proactive individual who takes pride in doing things right the first time. You’ll have the ability to balance structure with flexibility, managing multiple priorities while maintaining a high standard of accuracy.
Essential qualities and experience:
Previous experience in a senior administrative, coordination, or contract support role.
Ideally from a service-based or technical industry.
Commercially aware, with a solid understanding of contract management and service delivery.
Highly organised with excellent attention to detail and time management skills.
Strong communicator — professional, approachable, and clear.
Resilient under pressure, with a solutions-focused mindset.
Confident working with data, documents, and Microsoft Office applications.
Why Join Us?
You’ll be part of a collaborative, forward-thinking business where people genuinely matter. The company promotes a culture of teamwork, respect, and continuous improvement — and provides the tools and support for you to develop your skills and career.
You can expect:
Competitive salary and benefits package
Generous annual leave allowance – 22 days holiday + Bank holidays.
Pension scheme
Health and wellbeing support (including healthcare plan)
Free on-site parking
Training and career development opportunities
Inclusive and supportive work environment
Employee perks and recognition schemes
Apply Today
If you’re ready to step into a role where your organisational skills and attention to detail truly make a difference, we’d love to hear from you.
Please submit your CV or contact Courtney Gilgunn