Learning & Development Head of Operations
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Post Title: Learning & Development Head of Operations
Contract type: Permanent/Full Time
Rank/grade: F
Salary: Starting Salary £51,940 + £6,920 London Weighting + £200 London weighting supplement
Directorate/department: CSD, L&D
Vetting level required: MV/SC
Location: 21 New Street
This role is open to all Police Staff or external candidates who meet the essential criteria of the person specification, regardless of current grade.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.
City of London Police play a vital role in keeping the City’s diverse community safe. As a Staff Member you will be helping to make the city safer and deliver a valued service for those that live, work and visit the city.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
About The Team
The Learning and Development (L&D) department is a busy and dynamic team with the overarching purpose of supporting the City of London Police strategic aims and objectives by developing an innovative, skilled and agile workforce in a culture that supports inclusivity and empowers our people.
About The Role
To manage L&D business operations effectively by ensuring effective business delivery. To develop and lead the business function of the department, liaising closely with Finance and Human Resources and internal and external partners, and leading Procurement, Administration and other resource management. To lead on priority areas including the development of an Income Generation Strategy and Training Needs Analysis to inform the annual Force Strategic Training Plan.
Ensuring full and effective use of resources in line with City of London Police strategy. In conjunction with finance, to construct and manage a viable budget to achieve stated force training aims (2018 budgetary responsibility in the region of £1m). Post holder will work in conjunction with the Chief Inspector L&D and report to Superintendent Professionalism and Trust. Management responsibility for Administration Team within L&D and performance output.
Responsibilities
* Lead the force Training Needs analysis and develop a Force Strategic Training plan linked to high-level strategic documents.
* Develop a costed annual strategic training plan in line with set budget and priorities.
* Identify internal and external suppliers to meet force needs.
* Accountable for delivery of the L&D income generation strategy, achieving short-term return of £156,000 year 1 and expected growth.
* Advise on spend, ensuring within budget and advising on profitable courses.
* Implement pricing strategy considering market knowledge and manage stakeholder and contract arrangements.
* Set and manage a commercially viable budget in conjunction with finance.
* Provide business input into creation of L&D operating partnerships or associated contractual relationships.
* Manage quality assurance returns to the College of Policing and develop equality impact assessments.
* Work closely with HR and finance on reporting, data analysis, and risk mitigation.
* Lead, manage and be accountable for L&D administration delivery and customer-focused services.
* Align staff CPD objectives to both L&D and CoLP.
* Develop career pathways for Police Staff including curriculum mapping and resource management.
* Coaching staff in business skills.
Requirements
* Significant experience of financial management, including construction and management of significant budget, understanding of profit and loss and costing models.
* Experience of working within learning and development/training/teaching services (desirable).
* Experience of staff management, team building and staff development.
* Experience in developing and managing policy and procedures.
* Experience in delivering excellent performance results against a challenging plan within deadlines.
This vacancy is open only to those who have the right to work in the UK.
Contact
Detective Chief Supt Kate MacLeod – Kate.MacLeod@cityoflondon.police.uk
Chief Inspector Daniel Murphy – Daniel.Murphy@cityoflondon.police.uk
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role. The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework. Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is 12pm on Friday 6th of February 2026.
Accessibility Statement
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk.
Benefits
* LGPS Pension Scheme – Local Government Pension Scheme explained.
* Access to Blue Light Card scheme.
* Discounts within the Square Mile specifically for City of London Police employees.
* Free access to our Force Gym (with dedicated time for female colleagues throughout the week), personal training in instructors and a range of fitness and wellbeing programmes.
* 29 days’ annual leave + bank holidays, increasing up to 33 days with continuous service.
* Season Ticket Loans.
We encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
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