As a Business Development Manager atQWM Group, you will join our dynamic operational team and work closely with the Operations Director to cultivate and manage a sustainable pipeline of work aligned with our growth strategy. You will be responsible for key account management, building strong client relationships, and identifying new business opportunities within your designated geographical area.
Key Responsibilities
Collaborate with the Operations Director and department managers to understand internal capabilities and ensure seamless project delivery.
Promote our full range of services including drainage, utility and land surveying, civil works, and pipe lining (e.g., sewer cleaning, CCTV inspections, pipe remediation and relining).
Develop and manage a targeted client list across multiple industries, actively generating and pursuing new leads.
Maintain and strengthen relationships with existing and former clients.
Serve as the primary point of contact for new clients, ensuring timely follow-up and communication.
Attend client meetings to understand project requirements and offer tailored service solutions.
Conduct post-project follow-ups to evaluate client satisfaction and identify opportunities for further service.
Ideal Candidate Profile
Confident, proactive, and results-driven with a passion for sales and relationship building.
Proven experience in B2B sales and business development, ideally within the drainage, utilities, sewer, wastewater, or surveying sectors.
Strong organisational and time management skills, including the ability to manage multiple tasks and priorities efficiently.
Familiarity with key services such as drainage and sewer cleaning, CCTV asset inspection, and pipe relining.
Proficient with IT tools to manage communications and CRM systems.
Excellent interpersonal skills and the ability to build long-term partnerships with clients and stakeholders.
Requirements
Minimum 3 years of experience in business development, B2B sales, and client relationship management (preferred).
Valid UK driving licence (required).
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