Operations Manager - Environmental Services / Tankering
Location: Harlow
Sector: Environmental Services, Waste Management, Tankering
Salary: £50,000 - £55,000
I'm partnering with our client an environmental services organization to recruit an experienced Operations Manager. This is a pivotal leadership role overseeing complex transport and tankering operations, ensuring the smooth, compliant, and efficient running of a busy fleet and operational team. If you're an operational leader who excels in logistics, transport compliance, and people management — this role offers an exciting opportunity to make a significant impact within a growing, forward-thinking business.
The Role
You’ll take full responsibility for day to day operations, leading the Service Desk, Transport Manager, Planner, and wider logistics teams. Your mission: maximise fleet efficiency, deliver outstanding customer service, and uphold exceptional safety, environmental, and compliance standards. A major part of the role involves driving performance, improving operational processes, optimising route planning, and ensuring all teams work cohesively to meet service expectations and KPIs.
Key Responsibilities
* Lead and optimise tankering and transport operations to achieve and exceed operational efficiency targets.
* Ensure full compliance with all transport legislation including MOTs, Driver Hours, O Licence requirements, and tank/equipment inspections.
* Oversee all fleet servicing, maintenance, repairs, and legal checks.
* Manage disposal routes, subcontractors, and third party service providers.
* Lead operational teams, including managing shift patterns, timesheets, performance reviews, and training needs.
* Produce monthly reports covering fleet utilisation, driver performance, maintenance exceptions, disposal costs, and staffing updates.
* Drive a strong Safety, Health & Environment culture with accountability for specific H&S responsibilities.
* Motivate and develop operational teams to achieve high performance and service excellence.
Essential Skills
* Management experience within tankering, drainage, transport, or environmental services.
* Strong knowledge of UK Transport Legislation and O Licence compliance.
* Experience working with disposal sites and managing subcontractor relationships.
* Strong analytical skills with the ability to interpret KPIs and cost variances.
* Confident communicator with the ability to lead, coach, and influence large operational teams.
Qualifications
* Transport Manager CPC (National or International) — required
* IOSH or NEBOSH — highly beneficial
* Full UK Driving Licence
If you're an experienced operations professional ready to step into a high impact leadership role within a respected environmental services organization, I'd love to hear from you.
Apply today by clicking through the link and sending your CV.
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