Team leadership: Supervise care assistants, mentor new staff, and conduct team meetings. * Care planning: Develop, review, and update individual care plans for service users. * Direct care: Assist service users with personal care, daily living, and social and physical activities. * Health monitoring: Monitor vital signs, assist with medication, and report any concerns about health and well-being to management. * Communication: Liaise with families to provide updates on their relative's progress and act as a link between staff, management, and other healthcare professionals. * Quality assurance: Ensure care is delivered in line with policies and procedures, and gather and share best practices. * Administrative tasks: Maintain accurate records and complete necessary documentation for daily activities. Qualifications and skills * Often requires a vocational qualification like a Level 3 NVQ/SVQ in health and social care, though requirements can vary. * Strong communication and interpersonal skills are essential for interacting with service users, families, and staff. * Leadership and organizational skills are needed to manage a team and workload effectively. * Knowledge of relevant policies, procedures, and best practices in care is crucial