The Registered Manager will lead, manage, and develop a high-quality supported living service in accordance with the Care Quality Commission (CQC) standards, legislation, and company policies. The role ensures that individuals receiving support achieve positive outcomes, independence, and high-quality care in a safe, person-centred environment.
Key Responsibilities:
* Leadership and Management:
* Oversee daily operations of the supported living service, ensuring compliance with CQC regulations and company policies.
* Recruit, train, supervise, and appraise staff, ensuring safe staffing levels and appropriate skill mix.
* Promote a positive, inclusive, and supportive culture that encourages teamwork and staff development.
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* Regulatory Compliance:
* Maintain registration with the CQC and ensure the service meets all statutory requirements.
* Prepare for and lead CQC inspections and internal audits.
* Ensure all policies and procedures are up-to-date and implemented effectively.
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* Service Delivery:
* Ensure person-centred care and support plans are developed, implemented, and reviewed regularly.
* Monitor quality of care through audits, feedback, and performance reviews.
* Support individuals in achieving their personal goals, maintaining independence, and improving quality of life.
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* Financial and Administrative Duties:
* Manage budgets, resources, and expenditures responsibly.
* Maintain accurate records for CQC, funding bodies, and internal management.
* Oversee medication management and ensure staff adhere to safe administration practices.
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* Health and Safety:
* Ensure a safe environment for staff and individuals, following all health and safety legislation.
* Implement risk assessments and safeguard procedures to protect individuals from harm.
* Respond appropriately to emergencies, incidents, and safeguarding concerns.
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* Communication and Partnership Working:
* Maintain effective communication with individuals, families, staff, and external professionals.
* Develop partnerships with local authorities, healthcare providers, and other agencies.
* Promote the service positively in the local community.
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Person Specification:
* Proven experience in managing a supported living service or similar care provision.
* Knowledge of CQC regulations, safeguarding, and health and safety legislation.
* Strong leadership, organisational, and communication skills.
* Ability to manage budgets, staff, and service development effectively.
* Qualifications: Minimum Level 5 Diploma in Leadership and Management for Health and Social Care (or equivalent).
Core Competencies:
* Person-centred approach to care
* Compliance and regulatory knowledge
* Staff development and leadership
* Effective communication and relationship building
* Problem-solving and decision-making
Additional Requirements:
* Must be able to pass DBS checks.
* Commitment to continuous professional development.
* Flexibility to work across different shifts if required.
Job Type: Permanent
Pay: £34,000.00 per year
Benefits:
* Bereavement leave
* Company events
* Cycle to work scheme
* Free parking
* On-site parking
* Sick pay
Work Location: In person