We are a specialist provider of innovative fire safety solutions. Our work plays a vital role in protecting people and property, and quality sits at the heart of everything we do.
We pride ourselves on creating a workplace where people can thrive — a place that values integrity, teamwork, innovation, and pride in what we deliver. Our culture is collaborative, supportive, and forward-thinking, and we genuinely enjoy seeing our people succeed and grow.
The Role
We are looking for a Project Support Administrator to work closely with our Project Management team, supporting the smooth administration of projects from start to finish. This is a varied, fast-paced role that would suit someone organised, technically minded, and confident working with multiple stakeholders.
Key Responsibilities
* Supporting Project Managers to ensure projects run smoothly throughout their lifecycle
* Providing accurate information to the Production team to enable timely manufacture and ordering of equipment
* Liaising with Project Managers and customers regarding lead times and delivery schedules
* Coordinating with Project and Installation Managers to manage faulty product returns in line with internal processes
* Booking and amending deliveries in line with changing production and installation dates
* Assisting with urgent issues, including raising allocations and arranging deliveries
* Preparing site-specific risk assessments and method statements and obtaining client approvals
* Capturing and tracking variation orders to ensure cost recovery and profitability
* Handling customer queries professionally and efficiently
* Using client portals as required
Skills & Experience
Essential:
* Understanding of project lifecycles
* Ability to interpret technical requirements
* Strong customer service and communication skills
Desirable:
* Manufacturing experience
Benefits
* Competitive salary (details available on request)
* Free onsite parking
* Early finish and dress-down Fridays
* Above-statutory holiday allowance with the option to buy more
* Company social events
* Employee Assistance Programme
* Eyecare vouchers
* Cycle to Work scheme
* Friendly, supportive working environment