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Job Introduction:
Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? As a receptionist at Queensway House in East Kilbride, you'll be at the heart of our operation—ensuring smooth communication, creating a welcoming environment, and always prioritizing the safety and satisfaction of our customers. Our admin team plays a crucial role in running a seamless, efficient service for all our clients and visitors.
What you’ll do:
1. Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience.
2. Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols.
3. Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup.
4. Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors.
5. Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable.
What You Bring:
* A collaborative mindset and strong communication skills—you’re a team player who thrives in a dynamic environment.
* The ability to stay calm, focused, and organized—even when things get busy.
* Previous receptionist or customer-facing experience is a plus, but a proactive, customer-first attitude is what really matters.
* A genuine interest in health, safety, and maintaining a secure, professional environment for everyone.
* A desire to learn, grow, and take the next steps in your career—we’ll support you every step of the way.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
Ready to be part of something greater? Apply today!
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