Retail Sales Assistant / Shop Assistant – Full Time
Location: Shaftesbury & Gillingham Store
Salary: DOE — increases after JET training; under review for further increase
Hours: 9:15am – 5:10pm, 5 days per week (37.1 hours)
Day Off: Normally Tuesday
Sundays: Usually closed (December shifts rotated fairly across the team)
Job Type: Full-time, Permanent
Reports To: Manager / Deputy Manager
Looking for a full-time retail role with career progression and training?
Join our lifestyle and home retail stores in Shaftesbury and Gillingham as a Retail Sales Assistant.
This is a fantastic opportunity for someone who enjoys customer service, sales, visual merchandising, and creating memorable in-store experiences in a friendly, team-focused retail environment.
What You’ll Be Doing
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Deliver excellent customer service and build long-term customer relationships
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Drive sales and product engagement through strong communication
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Support store targets and contribute to team performance
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Handle cash and card transactions accurately using till/POS systems
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Maintain stock levels and update inventory systems
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Merchandise products to maximise visual presentation and sales
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Maintain and grow the customer database
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Provide high-quality after-sales support, including order and complaint follow-ups
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Monitor KPIs and understand your impact on store success
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Keep the store clean, secure, and visually appealing
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Attend training, team meetings, and development sessions
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Follow company values, uniform standards, and professional conduct
What We’re Looking For
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Experience in retail, sales, or customer service (preferred but not essential)
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Confident using till/POS systems (Bransom experience a bonus)
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Friendly, positive, and customer-focused
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Reliable, honest, and a strong team player
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Creative thinker with ideas to enhance the customer experience
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Comfortable in a lifestyle or home retail environment
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Strong attention to detail, presentation, and service quality
Why Join Us?
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Work in a supportive, friendly retail team
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JET training and career development opportunities
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Join a respected lifestyle & home retail brand
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Opportunities to grow in retail sales, customer service, and leadership
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Be part of a business that values presentation, service, and experience
Apply Today
If you’re passionate about retail, sales, and customer service, we’d love to hear from you. Apply now to take the next step in your retail career, with full training and career development provided