Head of Supply Chain About us Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront. Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into. A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker. The Role Club L London is scaling new heights, we are looking for a commercially astute and visionary Head of Supply Chain to lead and elevate our global supply chain operations. You’ll play a key role in building a robust, scalable, and tech-enabled supply chain that not only supports our rapid growth but also upholds the high standards of excellence that define Club L London. Key Responsibilities • Define and execute Club L London’s end-to-end supply chain strategy in line with our brand vision, commercial goals, and operational growth plans. • Manage a global logistics network, optimising freight (air, sea, land) to balance speed, cost, and customer expectations. • Ensure strict adherence to international trade laws, customs compliance, and documentation standards across all regions. • Identify cost-saving opportunities while maintaining premium service standards and upholding existing supplier relations • Negotiate supplier terms that support both quality and commercial targets. • Leverage data analytics to drive demand forecasting and dynamic inventory planning, minimising stockouts and overstocking. • Work cross-functionally to ensure stock availability supports product launches, campaigns, and seasonal peaks. • Lead the implementation and optimisation of ERP, WMS, and SCM technologies to improve tracking, visibility, and decision-making. • Continuously enhance operational workflows through automation, digitisation, and KPI-driven performance management. • Proactively manage global supply chain risks—including supplier disruption, political instability, and logistical bottlenecks. • Embed ethical and sustainable practices across the supply chain, ensuring Club L London meets its ESG commitments and customer expectations. • Lead and develop the supply chain team to ensure effective coordination of operations, whilst fostering a collaborative and dynamic team environment. Qualifications: • 4 years of proven leadership in global supply chain operations • In-depth knowledge of international trade compliance, Incoterms, customs regulations, and cross-border logistics. • Strong leadership, commercial insight, and operational excellence in a high-growth environment. Preferred Experience: • Track record managing complex supply chains across Asia, North America, the Middle East, and Europe. • Experience with modern ERP and SCM systems such as Business Central, PeopleVox, SAP, or similar. • Thrives in a dynamic, trend-driven retail environment, with a passion for ecommerce and operational innovation. • Experience working with/for freight forwarding companies What's on offer? • Bi-annual bonus scheme • 25 days of annual leave (plus bank holidays) • Extra day off for your birthday • Flexible working hours around core hours of 10-4 • 40% staff discount across Club L and Lavish Alice products • Cycle to work scheme • Healthcare Cashplan • Free onsite gym • Enhanced pension contribution • Enhanced maternity and sick pay • Free snacks, drinks & treats • Social events