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Customer service administrator

Leicester
Jacob Thomas Associates
Customer service administrator
Posted: 4 July
Offer description

Job Title: Customer Service Administrator


Shift Pattern: 08:30 am – 17:00 pm Monday to Friday

Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in Leicester.


The Benefits:

* Free car parking
* Training and development opportunities
* 28 days annual leave (inclusive of Bank Holidays)


The Role:

* Dealing with inbound phone calls
* Processing sales orders and confirming orders
* Dealing with customer requests for information on orders, deliveries and all general enquiries
* Collecting and inputting data on to company CRM system
* Working efficiently with operations, accounts, sales and marketing department
* Advising clients about company products & services
* Building relationships with clients
* Working closely with accounts department to keep customer / supplier ledgers updated


Our Ideal Candidate:

* Experience of using SAGE is essential
* GCSE pass grades for English & Mathematics as a minimum
* Level 3 qualification in Business Administration or Customer Service advantageous
* Construction materials / construction industry experience advantageous
* Proven experience in a similar administrative / customer service role a must
* Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs

Interested in this opportunity? Please apply directly through this website down below, or call us on 0116 277 9854. Or alternatively, please see below or click here to view our other immediately available vacancies.

Is this vacancy not what you’re looking for? Please see below some of our immediately available vacancies. Or click on our categories list:

If you are applying for any of the vacancies listed on our website we recommend sending a CV or brief outline to us by prior to giving us a call. Please use the form below or email jobs@jacobthomas.co.uk

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