Just Eat Takeaway.com is a leading global online delivery platform whose vision is to empower everyday convenience. Whether it’s a Friday‑night feast, a post‑gym poke bowl, or grocery deliveries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners worldwide.
Position: IAM Onboarding Engineer • Full Time • London / Bristol / Sunderland
About This Role
Join a sub‑team within our Identity & Access Services function in the Enterprise IT department. Working closely with colleagues across the UK, Netherlands and Canada, you’ll have a global remit to help manage and support all access‑related items regarding our Joiners, Movers and Leavers (JML) process. You won’t just be managing accounts; you will build the intelligent framework that governs access through Role Profiling and Access Blueprints. Your goal is to eliminate manual provisioning, ensure a seamless, secure onboarding and off‑boarding experience across our global teams and ensure our employees and third‑party partners are ready at “Day Zero”. All this is achieved with the principle of least privilege (PoLP) in mind.
Key Responsibilities
* Supporting key IAM Onboarding processes – Joiner, Mover, Leaver process; Access Control; Access Blueprinting and Role Profiling.
* Supporting Identity Governance Automation using Okta.
* Project work delivered in 2‑week sprints under the guidance of IAM Onboarding Engineers.
* Delivering quality – providing detailed, timely updates on user issues, autonomously producing documentation and updating production incident tickets.
* Transparently communicating at an appropriate technical level to the wider Enterprise IT team and more senior project stakeholders.
* Working closely with Hiring Managers and Application Owners to build appropriate Access Blueprints.
* Partner closely with IAM, EIT and wider tech teams to understand access needs, shape requirements and deliver seamless onboarding experiences.
* Working with our Business Process Outsourcing teams (BPOs) to create automated provisioning, Access Blueprints and maintain governance through recertification.
* Championing Audit Readiness – maintaining a strong focus on audit and compliance standards, ensuring all access processes meet governance expectations.
What will you bring to the team?
* Experience using Okta.
* The ability to work on projects and day‑to‑day support duties independently or with supervision for more complex issues.
* A self‑starter who’s eager to learn new principles and technologies.
* Great communication skills, being proactive in sharing information and status updates with others, especially across time zones.
* Experience troubleshooting issues that may affect multiple users or sites.
You'll have an advantage if you have:
* General experience of Access Control principles.
* General knowledge of PoLP.
* General knowledge of working in a cloud environment.
* Scripting (PowerShell/Python, for example) or willingness to learn.
* Experience or knowledge of Okta Workflows and Okta Identity Governance.
At JET, this is on the menu
Our teams forge connections internally and work with some of the best‑known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast‑paced and supportive, the JET culture is about movement, growth and celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
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