Job Summary
To provide efficient co-ordination of Children's hearing services, maintaining pathways and providing evidence of strict adherence to safeguarding policies and procedures for children and young people.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To provide administrative support for the Paediatric Audiology service by working closely with the Paediatric Audiology team to safeguard children and young people. To maintain effective pathways, be the central point of contact for all users of the service and to promote the principals of Family friendly hearing services for children/parents.
About Us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Details
Date posted
10 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
216-SF-S7247281
Job locations
Audiology department, Level 7, Derriford Hospital
Plymouth
PL6 8DH
Job Description
Job responsibilities
To provide administrative support for the Paediatric Audiology service by working closely with the Paediatric Audiology team to safeguard children and young people. To maintain effective pathways, be the central point of contact for all users of the service and to promote the principals of Family friendly hearing services for children/parents.
Job Description
Job responsibilities
To provide administrative support for the Paediatric Audiology service by working closely with the Paediatric Audiology team to safeguard children and young people. To maintain effective pathways, be the central point of contact for all users of the service and to promote the principals of Family friendly hearing services for children/parents.
Person Specification
Qualifications
Essential
* GCSE Maths and English or equivalent
* NVQ 2 in Business administration or equivalent
Desirable
* OCR Typing qualification or equivalent
Essential
KNOWLEDGE & EXPERIENCE
* Good communication skills
* Demonstrable clerical experience
* Good working knowledge of a large clinical setting's systems
* Experience in working with the general public
* Demonstrable use of IT packages Microsoft office (word, excel, Access, PowerPoint)or equivalent
* Able to work in a team
* Excellent Organisational skills
* Ability to maintain confidentiality
Desirable
* Deaf awareness training
* Knowledge of NHS iPM system/Auditbase
* Taking of minutes
Essential
APTITUDE & ABILITIES
* Able to work in a team.
* Good telephone manner.
* Excellent Organisational skills.
Person Specification
Essential
* Able to work in a team.
* Good telephone manner.
* Excellent Organisational skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Audiology department, Level 7, Derriford Hospital
Plymouth
PL6 8DH
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Audiology department, Level 7, Derriford Hospital
Plymouth
PL6 8DH
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
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