Data sits at the very heart of everything we do at Capital One, and establishing a robust data foundation is a key enabler for our strategic initiatives across both the Enterprise and the UK division. With a multitude of systems capturing, storing, and processing data, our goal is to drive operations and analytics that help our customers and associates succeed. As we scale up our AI solutions, ensuring a thorough understanding of the data the UK business creates and uses is more crucial than ever. This role is essential for maintaining a well‑managed business, giving decision‑makers absolute confidence that their data is available and of the highest quality. We are seeking an energetic individual to bridge the gap between data and the wider business, delivering well‑governed, impactful data that drives real value for our stakeholders.
Responsibilities
* Champion Data Governance: Act as the focal point for data governance and stewardship within the UK business, ensuring data is managed through its entire lifecycle and treated as a true corporate asset.
* Support Data Owners: Manage day‑to‑day data activities on behalf of Accountable Executives and Senior Leaders who act as the designated Data Owners.
* Enhance Data Quality: Drive actionable improvements to data quality and enrichment, focusing on the most critical data first and tracking the tangible value‑add with data consumers.
* Ensure Compliance & Transparency: Maintain complete metadata, data descriptions, and lineage while ensuring data is correctly classified, protected, and compliant with GDPR and internal security protocols.
* Manage Risk & Alignment: Engage with stakeholders to agree on common data definitions, whilst proactively flagging data risks or control issues to relevant risk and governance committees.
* Stakeholder Influence & Collaboration: Excellent communication and relationship‑building skills, with a proven ability to influence across teams and drive cultural change.
* Data Storytelling: Ability to translate complex data concepts into plain language, summarising information effectively and tailoring communications for diverse audiences.
* Critical Thinking & Problem Solving: A natural analytical mindset with the ability to resolve complex data issues, identify trends, and take ownership of problem resolution.
* Strategic Prioritisation: Ability to focus on high‑value data tasks, piecing together data management practices to enable key strategic initiatives, including AI solutions.
* Active Listening: Strong active listening skills to deeply understand stakeholder requirements and naturalise a data‑centric culture across the division.
Desired Experience
* Familiarity with recognised industry data management frameworks such as DAMA or DCAM.
* Understanding of data governance principles, business glossaries, and how data flows via logical and physical data models.
* Experience evaluating data maturity and providing recommendations to align current capabilities with long‑term strategic goals.
* Practical experience with SQL, particularly within Snowflake database environments.
* A general understanding of cloud resources, specifically AWS architectures.
Benefits
* Wealth & Future: Competitive pension and performance‑based bonus schemes.
* Holidays: Start with 25 days of annual leave, increasing with tenure. Option to buy 5 additional days.
* Health: Access premium care through our private medical insurance.
* Family Support: Enhanced parental leave.
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