Overview
Exams and Timetabling Assistant (Redditch)
Closing Date 14/09/2025 23:59
Pay Up to £24,346 depending on experience and qualifications
Hours 37 hours x 52 weeks
Type Full Time
Note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. Apply promptly.
What we are looking for
To become an Exams and Timetabling Administrator in our Exams and MIS department, we need someone who is accurate, has great attention to detail and has knowledge of JCQ regulations. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities. We are a welcoming and inclusive community that champions diversity and equality across our college. Our departments collaborate to establish and uphold the inclusive HoW culture, and we manage interactions with the public, fellow employees, and nearby schools. Although this position is centred on our Redditch campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.
What you'll be doing
To find a more detailed list of day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone with experience in a similar role, you will support in many aspects. Key responsibilities include:
* To accurately process attendance data, register and examination entries onto the MIS system
* To accurately create, update and maintain curriculum and exam timetable information, and produce timetables for service users
* To resolve queries with timetables, registers and examinations from service users in a timely manner
* To communicate with awarding bodies over queries
* To receive and dispatch question papers and stationery from awarding bodies, retain under strict security and distribute at the appropriate time to the appointed invigilator
* To ensure the maintenance of strict security in relation to the retention and distribution of examination papers
* Despatch examination results and certificates to candidates, issue examination results as required and maintain the central record on Unit-e
* To be willing to attend and work at any college campus to support any aspect of the examination and timetabling process
* To provide a helpful and efficient service to all service users
About us
Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. We are committed to diversity, integrity, partnership, and trust, and aim to be 90% green by 2030. We seek people who want to grow with us.
The perks
A career with us includes more than a paycheck. Perks include:
* Confidential Employee Assistance Programme (24/7, 365 days a year)
* Regular Continuing Professional Development
* Opportunity to gain further qualifications through our Awards process
* Agile and Flexible working (dependent upon role)
* Employee discounts & benefits package including high street and travel discounts
* Progression opportunities
* A mentor to support you in your new role
* Cycle to Work Scheme
* Free onsite parking (certain campuses)
* Volunteering opportunities within local community and charities
Other information
We hire people and are committed to equality of opportunity. HoW College expects staff to support safeguarding, equality and diversity policies. All successful applicants will undergo Disclosure & Barring Service checks and online verification as part of the recruitment process. The College operates an occupational Local Government Pension Scheme.
Requirements and conditions
* Location: Redditch-based, with potential duties at other locations
* Contract: 37 hours per week, 52 weeks per year
* Salary: £23,555 to £24,346 per annum (starting salary aligned to qualifications/experience)
* Probationary period: 6 months
* Criminal records and safeguarding: Enhanced DBS, two references, qualification validation
* English and Maths: minimum level 2 in English and Maths; required to obtain if not already held
Application
Completed application forms should be submitted by 14 September 2025 via the college website. CVs are not accepted as substitutes. Shortlisting may be completed before the closing date. If you have not heard within four weeks of the closing date, assume your application was unsuccessful. The college reserves the right to withdraw a position before the closing date if the appointment has been arranged or is no longer required.
Interviews
The interview date is to be confirmed. Shortlisted candidates will be notified with interview details.
Data protection / GDPR
HoW College complies with Data Protection and GDPR requirements. Guidance and resources will be provided during induction and probation. For further information see the ICO guide to GDPR.
Updated April 2022
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