Are you a highly organised, detail-orientated individual who thrives in a fast-paced environment? Would you like to be part of a friendly team within a leading company that’s currently experiencing exciting growth? If so, we have the perfect opportunity for you. This is a full time and permanent opportunity, working 37.5 hours per week, 09:00 - 17:30. Our client, a well-established and forward-thinking business covering Kent and London, is looking for an Office Administrator to join their team during a pivotal time of expansion. This is more than just a job — it’s a chance to be part of shaping the future of a growing and ambitious company. About the Role: As an Office Administrator, you will play a vital role in supporting the team and ensuring a seamless administrative function across the business. Your focus will be on upholding customer satisfaction by ensuring all internal processes are followed efficiently and accurately. Key Responsibilities: * Answer the phone to screen calls – assist customers with admin queries, or forwarding calls and recording accurate messages for colleagues. * Take sales enquiries via phone or email – gathering all required data to set up the customer in CRM software and scheduling initial surveys or jobs. * Monitor company email inboxes – forward emails to colleagues or answering queries received. * Assisting the team with deliveries, returns and orderi...