Job Description
We are now seeking a talented SMART technician for a client in Portsmouth
Objectives
* Accurately and skillfully undertake the preparation and repainting of motor vehicles
* Fulfil all tasks to the customers complete satisfaction
* Detect and diagnose any additional faults for further repair
* Ensure all work is completed safely and complies with retailer, manufacturer, and industry guidelines
Measures
* Personal productivity
* Components, materials, and consumables used
* Customer satisfaction (CSI)
Key Tasks
Objective: Accurately and skilfully undertake the paintwork repairs of motor vehicles
* Carry out all repairs according to best practice procedures.
* Meeting acceptable safety and quality standards
* Interpret and implement technical instruction data
* Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
* Seek clarification from the Bodyshop Manager or Bodyshop Administrator if a work order is not clear or seems incorrect
Objective: Fulfil all tasks to the customers complete satisfaction
* Complete assigned jobs within the estimated repair/paint times
* Safeguard the customers vehicle and its contents while in the workshop
* Ensure that all vehicles comply with safety standards when returned to customers
Objective: Detect and diagnose any additional faults for further repair
* Observe, recognise and report on vehicle paintwork
* Report on the job card all faults or defects detected while working on the vehicle
* Report any additional damage found when preparing the vehicle directly to the Estimator/ Workshop Control
Objective: Ensure all work is completed safely and complies with retailer, manufacturer, and industry guidelines
* Report accurately and correctly all components, materials, consumables, and hours used on each vehicle repair, keeping wastage of all materials and consumables to the minimum. Keep work area clean, tidy, and free from hazards and ensure the oven is swept and cleaned before vacating
* Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility, reporting any concerns to the Bodyshop Manager or to the Health and Safety Officer
* Check the condition and ensure the correct maintenance of tools, equipment, and other materials in accordance with company policy
* Undertake all other tasks and activities as requested by the Bodyshop Manager
* Ensure all policies and practices are followed adhering to the retail and wholesale standards to build upon the professional reputation
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