Corporate Support Executive
St Helens
£28,000
My client is currently recruiting for a Corporate Support Executive to join its growing team at its headquarters in the St Helens area. This is an excellent opportunity for someone looking to begin a career within the fast-paced world of telecommunications and technology support.
This role is ideally suited to a motivated and enthusiastic individual who enjoys helping customers, learning new technologies, and working within a collaborative team environment. Full training will be provided, making this an ideal entry-level opportunity for candidates with a genuine interest in technology and customer service.
My client is a well-established and trusted provider of telecommunications solutions to businesses across the UK, offering services including business mobiles, SIM-only packages, ultrafast fibre, leased line broadband, VoIP phone systems, and award-winning customer support.
As a Corporate Support Trainee, the successful candidate will become part of the corporate support team, assisting business customers with mobile and connectivity-related queries. The role will involve learning about all major UK mobile networks and developing the technical and customer service skills needed to support and advise clients effectively.
Key responsibilities will include:
* Acting as a first point of contact for customer technical and account-related enquiries
* Supporting business customers with mobile and connectivity services
* Maintaining accurate and up-to-date customer records within internal systems
* Assisting with the processing of mobile deals, including device ordering, number porting, and network migrations
* Learning about telecommunications products, services, and systems through ongoing training and development
* Delivering excellent customer service while managing multiple tasks and priorities
Experience Needed
* Excellent communication and interpersonal skills
* A positive, friendly, and professional approach
* Enthusiasm for technology, mobiles, phone systems, or IT networks
* Strong organisational skills and willingness to learn
* Ability to work well within a team environment
* Calmness under pressure and the ability to multitask
* A proactive attitude and desire to grow within the business
Previous experience within telecoms or IT support is not essential, as full training and ongoing support will be provided. What matters most is attitude, enthusiasm, and a willingness to develop new skills.
This is a fantastic opportunity for someone looking to take their first step into the telecommunications industry and build a long-term career with a growing and supportive business.
Interested candidates should submit their CV to Michael Hodson at mhodson@serlimited.com or give me a call on 01254 781300.
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