Duty Manager
The Tropical Butterfly House has a Duty Manager role available.
Contract Type: 4 Year Fixed Term 32 hour contract.
Days: 4 days out of 7 must be available to work weekends. Possibility of extra days as and when required to meet the business needs.
Hours per working day: Between 8am -7pm (March to September) 8am-5pm (October to February) Between 8-10 hours per day
Pay:
Above minimum wage
Job Specification:
· Unlocking of centre areas,
· Completing daily health & safety checks
· Reporting and recording of any safety issues
· Conducting morning staff toolbox talks
· Staff organisation and monitoring throughout the day
· Carrying out and producing daily risk assessments and safe working methods when required
· Ensuring staff are working safely
· Ensuring visitors are behaving safely whilst at the centre
· Preparing tills, cashing up tills
· Locking up and securing of the centre at the end of each day
· Occasionally dealing with customer complaints
· Leasing with our technical support teams during any technical problems, with till systems, card machines, computers or phone lines
· Dealing with any first aid emergencies
· Helping on car park when required
· Ensuring all end of day duties have been carried out in each section
· Any other duties as reasonably required to meet the business needs
· Please note this list is not exhaustive and a full itinerary of jobs will be given on commencement of employment.
Required Skills and Qualifications:
· Customer service skills
· Interpersonal skills
· IT skills
· Communication skills
· Problem-solving skills
· Organisational skills
· Management skills
· Record management
· Knowledge of EPOS systems is desirable
· Certificate in First Aid is desirable
· Certificate in IOSH Safe Management is desirable
Application Process:
If you would like to apply for this position, please apply through Indeed or alternatively email with your CV and a brief covering letter. Please include your current notice period if applicable, and salary expectations.
Interview Dates: TBC
Please note: Any offer of employment is conditional on the following documentation being obtained:
* two references which are satisfactory to the Company, one of which should be from your current or most recent employer, please provide the names and relevant contact details of your two referees that the Company has your consent to approach for a reference.
* A clean standard disclosure certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists processing basic disclosure certificates UK wide
* proof of your stated professional and/or academic qualifications - please provide copies
* proof of your current, valid UK driving licence – you will be asked to produce your licence to the Company for inspection and copying and you must also agree to the Company checking your driving licence information online using the Share Driving Licence service and, in this regard, you must co-operate in generating an access code for the Company to use to access this service.
* evidence of your right to work in the UK – You will be required to provide the necessary documentation for checking and copying before you start work for the Company.
Offer dependent on the candidate passing an online Health and Safety at Work Course, failure to pass the exam will result in the job offer being withdrawn.
If you are interested in working / volunteering at the Tropical Butterfly House in general, please keep an eye on the vacancies section of the website: or sign up to the newsletter:
Application questions
You have requested that Indeed ask candidates the following questions:
· How many years of Managing experience do you have?
· What is the highest level of education you have completed?
Job Types: Full-time, Fixed term contract
Contract length: 48 months
Pay: £10,000.00-£16,000.00 per year
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person
Reference ID: Duty Manager