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Role overview
Post Office in SPAR Counter Clerk /Customer Team Member SPAR Witham, Essex
Min of 12 Hours per week, (possibility of more when store needs)
Flexible shifts, including early mornings, evenings. and weekends
We have an exciting opportunity for a Post Office in SPAR Counter Clerk /Customer Team Member (18+). As a Post Office Counter Clerk at SPAR Witham, Essex, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store.
Customer Service
Post Office Counter Clerk Key Tasks/Responsibilities:
* Greeting customers in a friendly and welcoming manner.
* Answering customer inquiries about products and services and assisting customers in finding the items they need.
* Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
* Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales
Store Operations:
* Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
* Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
* Adhering to all company policies and procedures and processes.service.
Key Skills/Knowledge
* Previous experience in a similar role and/or industry is preferred especially Post Office
* Reliably follows instructions and procedures with excellent attention to detail
* Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward
* Experience of using a ‘Challenge 25’ policy desirable
* Keen and enthusiastic approach to working both in a team and independently
* Previous cash handling experience is preferred but not essential
What's in it for you?
Excellent Benefits Package Including
* Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
* Develop your skills and capability in a highly supportive and multi-diverse culture
* Outstanding Training & Development
* Gain hands-on experience in a high volume, fast paced convenience store
* Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
* Proactive promotion of internal candidates
* Paid Breaks
* Free Tea & Coffee
* Early access to your pay through ‘EarlyPay’
* 24/7 access to your payslips and Rotas via HR/Payroll portal
* Wellbeing support – access to emotional support, counselling, legal and financial advice
* Company Pension Scheme
* NEST pension scheme
* Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
* Extra Holidays - Purchase Scheme
* Cycle to work - Bicycle purchase scheme
* Long Service Awards
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.
Please Download The Job Description For More Information.
Must be willing to undergo Post Office financial vetting
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Retail - POST OFFICE
Contract type
Permanent
Hours
Min 12 Hours per week. (more when store needs)
Salary
Up to £11.50 p/hr (depending on age)
Benefits
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
30th April, 2025
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Retail
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