What you will do:
• Lead the FC and Fraud Change portfolio, ensuring initiatives are risk-prioritised, well-governed and delivered to regulatory standards. • Maintain the control uplift inventory and provide strong challenge across delivery. • Produce clear reporting for senior committees and regulators. • Influence change prioritisation and escalate delivery risks where required.
• Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. • Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. • Maintain a clear RACI for system ownership and oversight.
• Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. • Validate technical builds, testing and scenario coverage, and oversee post-implementation reviews.
• Oversee performance and integrity of FC and Fraud systems, including AI-enabled solutions. • Challenge system effectiveness, approve major changes and ensure viable exit strategies. • Monitor third-party suitability and escalate material risks.
• Ensure robust governance of scenario design, segmentation and calibration. • Drive intelligence-led tuning and oversee validation and performance monitoring. • Challenge outputs that fall below risk appetite.
• Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. • Define human-in-the-loop controls, ensure model validation and escalate deviations.
• Ensure system data is accurate, complete and timely. • Oversee data sourcing, mapping and lineage, and challenge deficiencies.
• Embed feedback from incidents, audits and system metrics into continuous improvement. • Oversee remediation and escalate systemic issues.
• Provide challenge in governance forums and deliver reporting to senior committees and regulators. • Act as technical lead in supervisory interactions and ensure documentation is audit-ready.
• Lead, develop and retain a high-performing FC and Fraud technology oversight team. • Foster a culture of accountability, expertise and continuous improvement. • Any other duties as required that reasonably fall within the role
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
· Extensive experience in financial crime or fraud risk management.
· Strong systems and control architecture expertise.
· Experience leading complex financial crime technology transformation programmes.
· Significant experience at senior management level overseeing enterprise-scale TM and screening systems.
· Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services.
· Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems.
· Strong regulatory credibility, including experience interacting with regulators and law enforcement.
· Excellent verbal communication, strategic thinking, and problem solving capabilities
Our promise to you…
· We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
· We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!
• This role is regulated by the Financial Conduct Authority (FCA) under the Senior Managers and Certification Regime. This means that If you are successful in your application, we are required to carry out additional checks that will be repeated annually while you are in this role. For more information you can visit the FCA website or ask your recruiter who can explain further.